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Regional Service Manager
Job Location:
Job Location:
Leighton Buzzard - UK
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
13 June 2026 (30+ days ago)
Posted:
Application Deadline:
10 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Regional Service Manager
Salary Details Provided on Application Bonus Car
Location: Leighton Buzzard
Employment Type: Full-time Permanent
Background: You will be a strong and adaptable leader with experience managing teams in a customer-facing or service-led environment. Youll bring a proactive customer-focused approach combining operational and financial awareness with the ability to motivate teams build lasting customer relationships and drive continuous improvement across a busy regional service function.
Excellent Benefits: The role offers a competitive salary company car annual performance bonus 25 days holiday plus bank holidays paid birthday leave after one years service a company pension scheme life assurance enhanced parental pay company sick pay and access to an Employee Assistance Programme supporting health and wellbeing.
Key Responsibilities
About You
Job Ref: HP377
Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 7 working days of your application you should presume that your application was unsuccessful. By applying for this vacancy you are giving permission for Hollyfield Personnel to contact you and retain your details.
Salary Details Provided on Application Bonus Car
Location: Leighton Buzzard
Employment Type: Full-time Permanent
Background: You will be a strong and adaptable leader with experience managing teams in a customer-facing or service-led environment. Youll bring a proactive customer-focused approach combining operational and financial awareness with the ability to motivate teams build lasting customer relationships and drive continuous improvement across a busy regional service function.
Excellent Benefits: The role offers a competitive salary company car annual performance bonus 25 days holiday plus bank holidays paid birthday leave after one years service a company pension scheme life assurance enhanced parental pay company sick pay and access to an Employee Assistance Programme supporting health and wellbeing.
Key Responsibilities
- Manage the day-to-day operations of the London North regional service office ensuring operational and financial KPIs are achieved and driving continuous improvement.
- Lead coach and develop a team of field and office-based employees to deliver exceptional customer service and performance.
- Build and maintain strong customer relationships through regular account reviews ensuring high satisfaction levels while identifying new business opportunities.
- Monitor and manage Service Technician activities to balance customer expectations operational efficiency and budgetary targets.
- Collaborate with internal departments to maintain service standards improve processes and resolve contractual and warranty issues.
- Oversee staff onboarding training and ongoing performance support ensuring employees have the tools and guidance needed to succeed.
About You
- Proven experience managing and motivating teams within a customer-facing or service-led environment.
- Strong understanding of operational and financial KPIs with the ability to use data to drive performance and continuous improvement.
- Excellent leadership coaching and people management skills with a flexible approach to supporting individuals and teams.
- Demonstrated ability to build strong customer relationships and identify opportunities to grow existing and new business.
- Highly organised with strong problem-solving abilities able to prioritise effectively and perform well under pressure.
- Excellent communication and influencing skills proficient in Microsoft Office (particularly Excel) with a full UK driving licence and willingness to travel as required.
Job Ref: HP377
Hollyfield Personnel does not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 7 working days of your application you should presume that your application was unsuccessful. By applying for this vacancy you are giving permission for Hollyfield Personnel to contact you and retain your details.
Required Experience:
Manager
About Company
Hollyfield Personnel is a Recruitment Agency based in Sutton Coldfield that work hard to deliver a personal, bespoke approach with all of our clients and candidates alike.
