Enter a job title or keyword

Regional Quality Manager

DPD Group UK


Job Location:

Smethwick - UK

Monthly Salary: Not provided by the employer
Posted: 31 October 2026 (2 days ago)
Application Deadline: 28 January 2027
Vacancies: 1 Vacancy

Department:

Legal

Job Summary

Purpose of Position
The main responsibilities of this role will be to perform audits to ensure that an Integrated Management System as required by ISO Standards is implemented and maintained across DPDgroup UKs Network of Depots
Head Office departments and Central Operations. You will conduct and evaluate the system process and produce audits in accordance with the Integrated Management Systems and other established procedures. Identify improvement opportunities across all business areas ensuring that processes and procedures are considered with recommendations for an update identified and this role you will be supporting a number of our depots across selected geographical locations so a flexible approach to travel and regular overnight stays will be required.

Key Tasks/Areas of Responsibility
Supporting the business in preparing for external certification audits.
Advising and assisting numerous departments and sites with developing their understanding of the requirements of Integrated Management Systems processes and procedures.
Building relationships with multiple departments and sites with regular attendance to support them in their journey to improve quality and compliance.
Prepare audit reports detailing system deficiencies and conduct post- audit consultations with management to advise on and agree on remedial and preventive action plans.
Facilitate and coordinate relations with the External Auditors and Certification Approval bodies.

Job Description

Advise on changes that may need to be made to the Integrated Management Systems and documents according to the ISO Standards requirements.

Prepare statistical information for management review.

Communicate effectively about quality issues across all levels of the organisation.

Support the business in maintaining all relevant regulations as well as internal standards.

Carry out other duties as may be reasonably requested by department management.

Undertaking of project work to improve current processes collaborating with multiple business sectors to collate required data.

Audit the Integrated Management Systems as required by ISO Standards and maintain the agreed audit intervals.

Conduct and evaluate systems and processes in accordance with the Integrated Management Systems and other established procedures.

Prepare audit checklists and manage audit performance of local and regional audit teams.

Purpose of Position

The main responsibilities of this role will be to perform audits to ensure that an Integrated Management System as required by ISO Standards is implemented and maintained across DPDgroup UKs Network of Depots Head Office departments and Central Operations. You will conduct and evaluate the system process and produce audits in accordance with the Integrated Management Systems and other established procedures. Identify improvement opportunities across all business areas ensuring that processes and procedures are considered with recommendations for an update identified and this role you will be supporting a number of our depots across selected geographical locations so a flexible approach to travel and regular overnight stays will be required.

Key Tasks/Areas of Responsibility

Supporting the business in preparing for external certification audits.

Advising and assisting numerous departments and sites with developing their understanding of the requirements of Integrated Management Systems processes and procedures.

Building relationships with multiple departments and sites with regular attendance to support them in their journey to improve quality and compliance.

Prepare audit reports detailing system deficiencies and conduct post-audit consultations with management to advise on and agree on remedial and preventive action plans.

Facilitate and coordinate relations with the External Auditors and Certification Approval bodies


Qualifications :

To be considered for this role you must have extensive experience in an auditing role. Experience working within the pharmaceutical industry and setting up quality standards and processes for wholesale distribution is desirable. We would also expect;

  • Good PC Skills Google Suite Word Excel PowerPoint/Keynote
  • Must be self-motivated and a highly organised individual with robust problem-solving techniques
  • Ability to produce precise reports and procedures and presentations
  • Excellent communication skills with the ability to communicate at all levels and in a number of formats
  • Flexible approach to time management and travel we are a 24 hour operation and audits are required to be carried out on both our AM and PM operations. 
  • Be able to work on their own initiative as well as part of a team
  • Demonstrate the core values of DPD DNA Passion Respect Honesty Flexibility Caring and Accountability

 


Additional Information :

    Job Specifics

    A full clean driving licence is essential as is a flexible approach to travel and overnight stays.

    DPD are passionate about creating an environment that is open ethical inclusive and socially responsible. There is a culture of recognition and reward within DPD to include; long-service awards a special recognition programme for those individuals that go above and beyond and the DPD Personality of the Year award.

    If successful you can look forward to the exciting prospect of joining an increasingly successful and expanding business that through its constant innovation has revolutionised the express parcel industry and continues to define its outlook for the future.

    DPD is a Valuable 500 company and a Disability Confident Employer

     


    Remote Work :

    No


    Employment Type :

    Full-time


    About Company

    Company Logo

    DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of over £2 billion and our aim is to be the most sustainable delivery company i ... View more

    View Profile View Profile