Regional Manager
Job Summary
- About The Role
- Job Title: Regional Manager London
Salary: 50000 per annum
Hours: 40 hours per week with flexibility to meet business needsAbout the RoleWere looking for a Regional Manager to oversee operations across multiple education sites within the London region. Reporting into senior management youll act as the key link between site-based teams clients and the business ensuring high standards of service delivery and contractual compliance.
This role combines operational leadership with strategic influence. Youll manage budgets support performance improvement develop your management team and build strong client partnerships that safeguard and grow contracts. From mobilising new sites to driving continuous improvement youll ensure Atlas continues to deliver outstanding service every day.
You will take ownership of safer recruitment and safeguarding compliance across all education sites within your region working closely with Area Managers to ensure colleagues are appropriately vetted prior to deployment. This includes overseeing Enhanced DBS checks (including Childrens Barred List) right to work verification and risk assessments helping to ensure compliance is maintained throughout employment.Key responsibilities include:- Leading and line managing Contract and Area Managers setting clear performance expectations and ensuring the smooth and efficient delivery of cleaning services across the region.
- Conducting regular performance reviews maintaining regular contact with direct reports and supporting employee welfare and wellbeing.
- Supporting the recruitment training development and retention of high-performing teams across all sites.
- Monitoring training compliance and staff development plans addressing performance and conduct issues swiftly and professionally.
- Developing and maintaining strong client relationships acting as a primary point of escalation and resolving issues effectively.
- Monitoring client satisfaction and service delivery through regular client meetings monthly call logs complaints reports audits and KPIs.
- Setting up and attending quarterly client meetings to review performance and maintain strong partnerships.
- Overseeing service delivery to ensure contracts operate efficiently and in line with company standards contractual obligations and legal requirements.
- Monitoring operational performance and implementing corrective actions and continuous improvements where required.
- Managing regional budgets expenditure and resources effectively to support cost efficiency contract compliance and regional profitability.
- Overseeing the mobilisation of new contracts and identifying opportunities for service improvement and growth.
- Ensuring all activities comply with quality management health & safety ISO procedures environmental policies legal requirements and duty of care.
- Liaising with central teams to access appropriate support and guidance.
- Upholding and promoting Atlas purpose values ethics integrity and commitment to corporate social responsibility.
- About You
Were seeking a confident commercially aware leader with a proven track record in multi-site management. Youll thrive in a high-pressure service-led environment and be equally comfortable managing client expectations motivating teams and making financial decisions.
Youll need to demonstrate:
- Experience in a similar multi-site management role within facilities management hospitality cleaning or a similar service industry with managerial experience within the cleaning sector desirable.
- Strong leadership skills with experience managing and motivating Contract Managers Area Managers supervisors or team leaders.
- Excellent communication and interpersonal skills with the ability to develop positive relationships and influence clients colleagues and staff at all levels.
- Strong commercial and financial awareness including experience managing budgets KPIs resources and contract compliance.
- Experience developing and implementing effective operational plans while managing competing priorities and deadlines.
- Strong client relationship management skills including experience managing expectations at a senior level.
- Knowledge of health & safety employment legislation ISO procedures and other relevant legal requirements.
- Familiarity with audits quality frameworks and continuous improvement methods with Lean/Six Sigma experience considered an advantage.
- A flexible and adaptable approach with the ability to perform effectively in a busy and high-pressure working environment.
- Due to the nature of the position the successful candidate will be subject to a driving licence check before deployment.
- Please note that due to the nature of the position the successful candidate will be subject to a driving licence check before deployment.
- Any offer of employment will be conditional upon the successful completion of an Enhanced DBS Check and two satisfactory employer references
We welcome applications from all suitably qualified candidates; however please be aware that we are unable to sponsor work visas. All applicants must have an existing legal right to work in the UK.If youre ready to take the next step in your career and lead with purpose wed love to hear from you!
- About The Company
- What makes this job amazing
- Full learning and support from Atlas to help you succeed in your role.
- Financial wellbeing benefits via Stream real-time access to earned wages and exclusive discounts at top retailers.
- Career progression opportunities within a growing company.
- Tailored learning and development support in areas that interest you.
- Recognition programs including ourStars of Atlasawards.
- Cycle to work scheme and workplace pension.
- A collaborative and supportive work environment where people value and help each other.
- An opportunity to work in a fast-growing business with significant career advancement potential.
Who are we
Atlas is a family of people drawn together by a passion for creating happiness in others.
Founded in 1986 and 100% owned by ouremployees we are now one of the fastest-growing business support companies in the UK providing cleaning securitypestand other support services to a wide range of companies from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of ourextendedfamily who togetherwedeliver happinessacross thousands ofclient sites every single day. To ensure weremainfocused on our purpose as we grow we recruitfirst and foremoston our values so for those committed to living them alongside us there is no better place to work.
Our Purpose
To create happiness in ourselves and others
We approach work and life with a sense of funoptimismand belief and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.
Our Values.
We are a family
Just like any other family we laugh cry celebrate and commiserate together. We may come from manydifferent backgrounds butwerealways there when it really matters. Whetheritswith practical help and support or simply a mug of tea and a shoulder to cry on.
Sharing makes us stronger
Knowledge is more powerful when its shared. Which is why we share everything - our ideas ourexpertise our news and most-of-all our time. Show humility. Share and work together and anything is possible.
Own your space
You are Atlas.Dontbe afraid to make decisions. Use your time wisely and treat every pound as if itwascoming from your own pocket.
Be honest. Always.
Have the courage to do the right thing even when no-one is watching. Whetheritsowning up to a mistake having a difficult conversation or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.
Treat clients like our best friends
Ifwerea family then our clients are our best friends. Friends who you can be completely open and honest with because they trust you to put their interests first. We take the time to listen towhatsgoing on in our clients lives andpull out all the stopsto make them feel happy.
Start with Wow
And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others and if somethingdoesntmake sense shout. Always ask yourself if there ismorewe can do to bring happiness to those around us.
Dontjust talk. Do.
We are a business that thrives on doing. The more we do the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.
Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.
Required Experience:
Manager
About Company
Atlas is an invite-only charge card that unlocks access to exclusive dining and travel experiences.