Regional Facilities Manager

We are looking for a Regional Facilities Manager to join the team on an award-winningcontract to look aftera Head Office site and associated buildingin Canary Wharf.

You willberesponsible foroverseeing the strategic planning andensures the delivery of high-quality cost-effective facility services while maintaining JLLs standards of excellence and driving client satisfaction across a diverse portfolio of properties.

The account is going into significant portfolio alterations which will require a leader who can influence positive change have an attention todetailand coordinate multiple workstreams in a matrix environment.

What your day will look like:

Strategic Leadership & Client Management

• Develop and execute regional facility management strategies aligned with JLLs objectives and client requirements

• Serve as primary point of contact for key regional clients building strong relationships with senior stakeholders

• Lead contract negotiations renewals and expansion opportunities within the region

• Ensure consistent service delivery standards across all managed facilities in the portfolio

Operational Excellence

• Oversee day-to-day facility operations across multiple sites ensuring compliance with health safety and regulatory requirements

• Implement and monitor KPIs SLAs and performance metrics to drive continuous improvement

• Develop and execute preventive maintenance programs tooptimizeasset performance and lifecycle

• Coordinate emergency response procedures and business continuity planning across the region

Financial Management

• Manage regional budget responsibility includingaccurateforecasting and cost control measures

• Identifycost optimization opportunities whilemaintainingservice quality standards

• IdentifyCAPEX items for inclusion in asset replacement cycles.

Team Leadership & Development

• Lead mentor and develop a team of Facility Managers and technical staff across multiple locations

• Conduct performance reviews provide coaching and create professional development plans

• Foster a culture of safety accountability and service excellence

• Manage resource allocation and workforce planning to meet operational demands

Vendor & Contractor Management

• Oversee procurement and management of third-party service providers across the region

• Elevate vendor performance and ensure compliance with agreements

• Establish andmaintainstrategic partnerships with key suppliers and contractors

• Conduct regular vendor reviews and implement improvement initiatives

Technology & Innovation

• Champion adoption of facility management technologies

• Leverage data analytics to drive informed decision-making and predictive maintenance strategies

• Identifyand implement innovative solutions to enhance operational efficiency and client value

• Support digital transformation initiatives across the regional portfolio

Compliance & Risk Management

• Ensure compliance with local regional and national regulations including environmental health and safety standards

• Conduct regular audits and inspections toidentifyand mitigate operational risks

• Maintain comprehensive documentation and reporting systems

• Lead incident investigations and implement corrective action plans

Sustainability & ESG

• Develop and implement sustainability initiatives aligned with client and JLL ESG goals

• Identifyopportunities for environmental improvements and cost savings

• Support certification programs such as LEED BREEAM or WELL

Required Qualification& Experience

Education & Certifications

• Professional certifications such as CFM (Certified Facility Manager) FMP (Facility Management Professional) or equivalent preferred

• Health & Safety certifications relevant to the region

Experience

• Minimum 8-10 years of progressive facility management experience

• At least 5 years in a regional or multi-site management role

• Proventrack recordof managing large-scale facility operations and diverse teams

• Experience in client-facing roles with strong relationship management capabilities

• Background in budget management and P&L responsibility

Skills &Compentencies

• Strong leadership and people management capabilities

• Excellent communication and stakeholder management skills

• Strategic thinking with ability to translate vision into operational execution

• Financial acumen and analytical problem-solving abilities

• Proficiencyin facility management software and Microsoft Office Suite

• Strong understanding of building systems maintenance practices and industry regulations

• Project management skills with ability to handle multiple priorities

• Cultural awareness and ability to work effectively across diverse markets

Personal Attributes

• Results-oriented with strong business acumen

• Proactive and solution-focused mindset High integrity and ethical standards

• Adaptable and resilient in fast-paced environments

• Client-centric approach with commitment to service excellence

• Collaborative team player with ability to influence across organizational boundaries

Working Conditions

• Regular travelacross the designated region (up to 50%)

• Flexibility to respond to emergency situations outside standard business hours

• Office-based with frequent site visits to managed facilities

• May require occasional international travel for training or corporate meetings

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