Regional Director
Job Summary
As a Regional Director you will play a crucial role in retaining and growing partnerships with schools as well as optimising our business processes improving efficiency and driving overall operational excellence. You will be responsible for developing and implementing strategies policies and procedures to ensure smooth operations and achieve organisational goals. Creating value for clients and the company is key to our success.
- Develop and implement strategies to optimise operational efficiency quality and profitability across all school contracts.
- Provide leadership and guidance to operational managers Account Directors and Regional Chef team fostering a culture of accountability teamwork and continuous improvement.
- Monitor key performance indicators (KPIs) and operational metrics to evaluate performance and identify areas for improvement.
- Maintain a strong business relationship with each school and with the principal clients (Heads and Bursars)
- Collaborate with the sales and retention team to support business development efforts including client presentations contract negotiations and renewals.
- Address client feedback and concerns promptly striving to resolve issues and enhance overall satisfaction.
- Ensure compliance with all relevant food safety regulations health and safety standards and company policies and procedures.
- Implement rigorous quality assurance measures to uphold food quality presentation standards and service excellence.
- Conduct regular audits and inspections to assess compliance and identify areas for corrective action. Embed Happy House as a culture and way of working.
- Work closely with the finance department to develop budgets forecasts and financial targets for catering operations.
- Monitor financial performance against targets analysing variances and implementing cost control measures where necessary.
- Identify opportunities for revenue growth and cost savings driving initiatives to improve profitability.
- Lead initiatives to enhance operational processes systems and technologies driving innovation and efficiency gains.
- Foster a culture of continuous learning and development within the operations team providing training and mentoring to support career growth.
- Thrive on getting the best out of people and maximising commercial opportunities.
- Provide coaching mentoring and training opportunities to develop leadership capabilities and support career progression and succession planning amongst your team.
- Stay abreast of industry trends best practices and emerging technologies incorporating relevant advancements into operational strategies.
- Be an integral part of the Senior Leadership Team with contributions that support the business goals fostering a One Team mentality. As a senior leader in the business you will use your knowledge and skills to help develop colleagues across the business.
Qualifications :
- Thrive on getting the best out of people and maximising commercial opportunities.
- Ability to provide coaching mentoring and training opportunities to develop leadership capabilities and support career progression and succession planning amongst your team.
- Excellent negotiating skills
- Financially and commercially astute
- Previous experience in a Regional Director or Operations Director role ideally in Food Service
- Strong understanding of report writing and financial management.
- Excellent management and communication skills
- Excellent delegation and influencing skills.
- Able to demonstrate your analytical approach to problem-solving.
- Ability to devise and implement strategies to benefit both the company and the client.
- Ability to display a real passion for food and customer service.
Additional Information :
Holroyd Howe Values
People First
Were a company of individuals united in doing our best for our clients.
Great Food Always
Using only the best ingredients our food is fresh authentic and tailored to each school age group and specific needs and preferences.
Food Education
We educate pupils through food encouraging them to understand and develop their own personal tastes and make informed food choices.
Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers suppliers and business partners and each other.
Fresh Thinking
New ideas for food service and ways of working help us maintain our position as creative leaders in school catering.
Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity it is an offence to apply for a role in regulated activity if you are barred from working with children therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.
This appointment is offered on the return of satisfactory professional references.
INDVIP
Remote Work :
No
Employment Type :
Full-time
About Company
Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more