Regional Admin Support Officer (Scotland)

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the worlds most vulnerable people. Established in 1984 with an active presence in over 45 countries we strive to make the world a better and fairer place for those affected by povertyconflictand focus is strengthening effective funding mobilising for change through advocacy and awareness-raising and strengthening programme development and delivery. IRUK works with various partners and institutions from governments non-governmentalorganisationsand local authorities to grassroots communities.

We are currently recruiting for a Regional Admin Support Officer (Scotland) to join ourfundraisingteam and provide vital administrative and operational support to regional fundraising activities during key campaign periods including Ramadan.

Based within our Scotland region this role offers an excellent opportunity to support a wide range of fundraising initiatives events and volunteer activities while helping to maximise income and strengthen relationships within local communities.

As the Regional Admin Support Officer (Scotland) you will provide essential administrative and operational support to the regional fundraising team ensuring fundraising activities are delivered efficiently and effectively. You willassistwith donation processing supporter communications event coordination volunteermanagementand income tracking helping the team to achieve fundraising targets andobjectives.

JOB PURPOSE:

• Providing day-to-day administrative support for regional fundraising activitiescampaignsand events.

• Processing donations tracking income andmaintainingaccuraterecords in line with organisational policies and procedures.

• Supporting the planning and delivery of community fundraising initiativeseventsand collections across Scotland.

• Recruitingcoordinatingand supporting volunteers to maximise engagement and fundraising impact.

• Managing supporter enquiries andassistingwith pledge follow-ups stewardshipactivitiesand regional communications.

• Coordinating fundraising resourcesequipmentand promotional materials to support successful campaign delivery.

PERSON SPECIFICATION

You will be a highly organised and proactive individual with strong administrative skills and a passion for supporting charitable fundraising activities. You will be comfortable working in a fast-paced environment managing multiple priorities and building positive relationships with supportersvolunteersand colleagues.

• Experience working in an administrative role

• Experiencemaintainingelectronic and paper-based administrative financial and information systems

• Proven ability to work effectively under pressure and manage multiple priorities in a busy environment

• Strong organisational and administrative skills

• Excellent communication and interpersonal skills

• Strong attention to detail with the ability to work accurately and efficiently

• Good numeracy skills with experience recording and processing financial information

• Knowledge and understanding of the Scottish community landscape and local region

• Experience dealing with enquiries via telephoneemailand social media

• Ability to support the planning and delivery of fundraising events and activities

• Experience working with volunteers or within a volunteer-led environment

• Ability to build andmaintaineffective relationships with supportersvolunteersand stakeholders

• ConfidencerepresentingIslamic Relief in a variety of settings and situations

• Strong IT skills including Microsoft WordExceland PowerPoint

• Familiarity with social media platforms such as Facebook Instagram X (Twitter)and Snapchat

• Understanding of working within policiesproceduresand regulatory requirements

• Commitment to Islamic Reliefs valuesvisionand mission

For more information please click on the Documents tab above to view the full Job Description.

If you are ta talentedreliable service-minded resilient and highly motivated professional looking for a meaningful career with a strong commitment to IRWs mission and values ofsincerity excellence compassion socialjusticeand custodianship please apply by completing our online application form.

Islamic Relief is a faith-inspired humanitarian aid and development agency working to save and transform the lives of some of the worlds most vulnerable people. We work in over 45 countries assist people of all faiths and none according to need and do not discriminate in any way. Our proximity means we can often respond swiftly to emergencies and work in areas that other organisations cannot access.

We are the only UK-based Muslim faith-inspired charity to have been certified against the Core Humanitarian Standard on Quality and Accountability (CHS) which is designed to ensure that charities best meet the needs of the communities they serve.

Islamic Relief is a member of the Disasters Emergency Committee (DEC) we have Consultative Status with the UN Economic and Social Council and we are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement.