Recruitment Manager

LOCATION: Hounslow/Hybrid

REPORTING TO:Director of Talent & Engagement

SHIFT PATTERN: Monday - Friday 40 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

The Recruitment Manager will lead the ABM UKI recruitment function overseeing the recruitment and talent acquisition team and ensuring the business has access to high-quality talent across frontline operational & staff management roles.

This role will be accountable for consolidating recruitment activity and recruiters from across ABM UKI into one central reporting structure creating clear governance consistent ways of working and a service-led recruitment model that supports business priorities.

Working as a trusted partner to senior leaders HR Operations and functional stakeholders the role will redefine and embed the end-to-end recruitment process improve candidate and hiring manager experience and introduce a proactive partnering approach aligned to workforce planning talent pipelines and business growth.

KEY RESPONSIBILITIES

Lead coach and develop the ABM UKI recruitment and recruitment team creating a high performing service-led recruitment function

Support the consolidation of recruiters and recruitment activity from across ABM UKI into a central reporting structure with clear roles accountabilities and governance

Design redefine and implement a consistent end-to-end recruitment process from workforce planning and requisition approval through to offer onboarding handover and post-hire review

Embed a partnering approach with the business ensuring recruiters build strong relationships with operational leaders HR Business Partners and functional hiring managers

Act as the recruitment lead for Staff & Management roles directly managing recruitment for Sales and Marketing Technology HR Finance QHSE and other specialist functions as required

Oversee recruitment delivery for frontline staff management and operational roles across ABM UKI ensuring approaches are appropriate to role type location and service line

Partner with senior stakeholders to understand current and future workforce requirements and translate these into effective recruitment plans and resourcing priorities

Introduce consistent recruitment service levels KPIs and reporting to provide visibility of demand vacancy status time-to-fill quality source effectiveness and candidate experience

Standardise hiring manager briefing attraction screening selection interview feedback and offer management practices across the business

Review existing recruitment processes and identify opportunities to reduce duplication delays manual work and inconsistent candidate or hiring manager experience

Build talent pipelines for critical and recurring roles including high-volume frontline requirements and specialist management or professional roles

Develop recruitment strategies for complex niche or hard-to-fill vacancies using market insight to advise on attraction channels salaries candidate availability and timelines

Ensure recruitment activity supports ABM UKI diversity inclusion ESG and social value priorities broadening access to talent and promoting inclusive selection practices

Work with HR and Operations to ensure recruitment processes are compliant with employment law right-to-work requirements client requirements and sector-specific vetting standards

Ensure recruitment practices support operational compliance in regulated environments including aviation or security-sensitive sites where airside vetting or clearance requirements apply

Manage the use of recruitment systems AI data and reporting to improve workflow visibility decision-making and recruitment performance

Provide regular insight to leadership on recruitment trends risks demand capacity skills gaps and opportunities to improve workforce planning

Review and optimise recruitment channels direct sourcing methods job advertising social media and employer brand activity to improve reach and quality of hire

Manage external recruitment partners and agencies where required ensuring clear expectations cost control quality of delivery and alignment with preferred supplier arrangements

Work closely with Finance Procurement and HR to ensure recruitment activity is commercially aware and aligned to approved budgets PSL headcount controls and business priorities

Lead recruitment transformation activity including process redesign stakeholder engagement implementation planning communications and adoption across a decentralised organisation

Promote a consistent professional and candidate-centred approach to recruitment that reflects ABM values and strengthens the employer brand

Identify capability gaps within the recruitment team and implement training coaching and tools to improve recruiter effectiveness and business partnering capability

Act as the subject matter expert for recruitment best practice providing advice challenge and guidance to leaders across ABM UK

Significant experience leading recruitment or talent acquisition teams in a complex multi-site or decentralised organisation

Proven experience designing improving or implementing end-to-end recruitment processes and consistent ways of working

Strong experience recruiting a mix of high-volume frontline roles and professional management and head office roles

Experience recruiting or overseeing recruitment for functions such as Sales and Marketing Technology HR Finance and QHSE

Demonstrated ability to build a business partnering recruitment model and influence senior stakeholders in a matrix environment

Knowledge of facilities management aviation transport security cleaning engineering or other operational service environments is highly desirable

Strong understanding of recruitment best practice attraction strategies selection methods candidate experience and hiring manager engagement

Experience managing recruitment performance through data KPIs service levels and insight-led reporting

Ability to lead change standardise processes and drive adoption across teams functions and geographically dispersed stakeholders

Commercial awareness with experience managing recruitment costs agency usage direct sourcing and supplier performance

Excellent communication coaching and leadership skills with the ability to develop recruiters and improve team capability

Sound understanding of UK employment law right-to-work requirements and recruitment compliance; knowledge of aviation or client-specific vetting processes desirable

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

Manager