Reconciliation Administrator Property Services

Are you an organised solution-focused administrator with experience in financial reconciliation

We are looking for someone to join the St Mungos Property Services Team as a Reconciliation Administrator for a12 month fixed term contract or secondment for internal candidates.

In the role of Administrator youll work as part of a busy team leading on payment reconciliation Schedule of Rates (SOR) validation and general repairs and maintenance administration support.

Key responsibilities include:

• Processing property services related invoices and payments.
• Ensuring accurate contractor reconciliation against works completed and resolving discrepancies.
• Using relevant IT systems and processes including our Asset Management System.
• Maintaining accurate repairs and financial data producing reports and identifying trends risks and areas for improvement.
• Providing effective administrative support and compliance while providing high quality customer service through shared inboxes and phonelines.

You will join the team during a period of positive change as we introduce new systems and processes to enhance our this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.

Where youll be working

You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon London. This allows for training in person collaboration team building line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home or other St Mungos London or regional locations.

What were looking for

If you can demonstrate the following experience and skills wed encourage you to apply:

• Experience in financial reconciliation invoice processing or payment control.
• Working knowledge of Schedule of Rates (SOR) and repairs processes.
• Experience using housing or repairs management systems.
• Strong organisational skills with the ability to manage competing priorities.
• Confident using Microsoft Office and other IT systems to complete administrative tasks.
• Ability to build positive working relationships with colleagues and external partners.
• A customer-focused approach to problem-solving and task prioritisation.

Experience in a housing homelessness or charity setting is beneficial but not essential. Knowledge of housing options including semi-independent and supported accommodation would be an advantage.

Were looking for someone who takes ownership works collaboratively and cares about making a positive difference to the people we support.

How to apply

Please note we may close this advert early and recommend early application if you are interested in this post.

When youre ready to apply click the Apply Now Button to submit your CV andanswer our fourapplication questions online.

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

Closing date: 10:00 am on 22September 2026

Interview and assessments will take place inOctober 2026

St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.