ReceptionistAdministrator

Job Specification for Receptionist/Administrator

Job Purpose

The role combines front desk reception with administrative support to ensure smooth day to day operations. It involves maintaining a positive and friendly company image by acting as the first line of contact to customers visitors and vendors in person online and via telephone. Whilst also performing other administrative duties such as travel and hotel bookings arranging meetings and events organising buffets preparation of quotations and general administrative duties.

Key Responsibilities

• Greet visitors clients and contractors in a professional and friendly manner
• Manage the reception area to ensure it is tidy welcoming and presentable
• Answer screen and direct incoming calls and emails
• Handle visitor sign in procedures and maintain security protocols
• Provide general information and assistance to visitors and staff
• Help and organise Company events training sessions or travel arrangements
• Manage 24/7 on call rota for out of hours support ensuring cover is in place
• Handling customer RFQs and then prepare and issue quotations for spare parts and training

Skills and Competencies

• Professional calm and approachable manner
• Excellent time management skills with the ability to multitask
• Exceptional communication and customer service skills
• Proficiency with Microsoft Office
• SAP knowledge (preferred)
• CRM experience (preferred)
• Discretion and respect for confidentiality

Experience & Qualifications

• Previous experience in a receptionist administrative or customer facing role is essential
• 5 GCSEs grade 4 or above
• NVQ Level 3 in Business administration (preferred)

Typical Working Conditions

• Full time office based role

Not just a job but a career

Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.

Diverse Equitable & Inclusive culture

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.

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