Receptionist

Receptionist Acorn Veterinary Centre

We have a fantastic opportunity for a Receptionist to join the team at Acorn Veterinary Centre.

Youll be joining a friendly and supportive team who are passionate about providing excellent care to our patients and making sure every client feels welcomed valued and well looked after.

We are looking for a self-motivated organised and friendly individual who enjoys working with people and would love to become part of our team.

Previous veterinary reception experience would be desirable but is not essential. Most importantly we are looking for someone with a positive attitude excellent communication skills and a genuine interest in providing outstanding client care.

The Role

• Hours: 24.4 hours per week
• Monday: 10:00am 6:00pm
• Thursday: 11:30am 7:30pm
• Friday: 10:00am 6:00pm
• Weekend rota: 1 in 4 Saturdays with weekend hours incorporated into the contracted hours

Salary dependent on skills and experience.

This role will include:

• Providing a professional friendly and welcoming reception service to our clients
• Greeting clients and ensuring they receive a warm and positive experience from the moment they arrive
• Answering telephone calls and dealing with client enquiries in a helpful and professional manner
• Booking appointments and maintaining accurate client and patient records
• Processing payments and carrying out general administrative and clerical duties
• Supporting the veterinary team with the smooth running of the practice
• Working as part of a team to provide excellent patient and client care
• Maintaining a clean organised and welcoming reception area

What were looking for

Were looking for someone who is:

• Friendly approachable and confident when dealing with clients
• Well organised with excellent attention to detail
• A good communicator and team player
• Calm and professional even when the practice is busy
• Comfortable working independently and taking initiative
• Passionate about providing a high standard of customer service
• Ideally experienced within a veterinary environment although previous veterinary experience is not essential

Our Benefits

As proud members of the VetPartners family we offer a fantastic range of benefits including:

• 6 weeks paid holiday including bank holidays
• 250 CPD allowance per annum
• Health Cash Plan offering a wide range of benefits for health and wellbeing treatments from dentistry to sports massage
• Enhanced paternity maternity adoption shared parental leave and surrogacy pay
• Discounted veterinary fees
• My Perks offers discounts and cashback on shopping travel entertainment and much more
• Cycle to work scheme
• CPD/training support
• Company sick pay
• Annual pay reviews
• Focus on employee wellbeing
• Career progression opportunities

Join an Employer of the Year! VetPartners has been recognised for outstanding team culture and support.

If youre looking for a rewarding role where you can make a real difference to our clients their pets and our team wed love to hear from you.

If this sounds like the role for you apply today!

We look forward to hearing from you.

Please apply directly no agency submissions.

Required Experience:

Junior IC