Receptionist Little Heath Reablement

Are you passionate about delivering outstanding customer service Are you organised with a confident and friendly phone manner Do you enjoy meeting new people

If so we have a fantastic opportunity for a receptionist to join our friendly team based at our Little Heath Reablement and Support Centrein Cadbury Heath Bristol.

Apply to join Brunelcare today and bepart of something more!

About the role

You will be a key part of the home working closely with the Business Manager and colleagues to ensure everyone is greeted in a friendly and polite manner.

• Meet and greet people including friends family and professionals visiting Little Heath Reablement

• Provide efficient and effective communication ensuring good customer care is maintained at all times

• Key communicator between departments. Receiving and directing a variety of queries

• Promote and actively demonstrate the principles of Person Centred Care

• Input a wide range of data and ensure our databases remain accurate and up to date

• Complete delegated administrative tasks

About You

An approachable and friendly personality is essential to ensure our visitors get the best welcome possible. Ideally you will also have some customer service experience however this is not a deal breaker. Alongside this you will also

• Computer literate with an excellent telephone manner

• Ability to communicate effectively with people from all walks of life

• Able to prioritise workload and work independently

Job benefits

• Competitive rates of pay

• Equivalent to 22 days of paid annual leave (excluding of bank holidays) increasing to the equivalent of 25 after 5 years service (pro-rata)

• Buy & Sell Holiday Scheme

• Access to a fully-funded Medicash Health Plan to save up to 995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments

• Blue Light Card discount service offering online and high street discounts

• Colleague Voice Representatives enabling you to have your say

• Cycle to Work Scheme

• Company Sick Pay Linked to length of service

• Care First Employee Assistance Programme (provides a range of free confidential services) and in-house Mental Health First Aiders available

• 200 refer a friend bonus

Please Note:If you are invited to an interview you will be asked to bring documents to allow us to undertake a DBS check and confirm your right-to-work status. The documents required will be communicated to you by the hiring manager when booking your interview. Any copies of documents taken will be destroyed per our document retention and GDPR guidelines.

Please be aware this advert may close early if sufficient applications are received so please apply at your earliest convenience.

Established in 1941 Brunelcare is an award-winning Bristol based charity providing high-quality housing care and support for older people in the South West.

Today across Bristol South Gloucestershire and Somerset Brunelcare works to support people to remain as independent as possible for as long as possible.

The extensive range of our services means that people can stay with us however their needs may change.

We are also widely recognised for our expertise and excellence in caring for people living with dementia and for supporting their families.

As a charity we do not pay dividends to shareholders and any profit we make is reinvested back into the services we provide.