Receptionist

We are looking for a professional organised and customer-focused Receptionist to join our team. As the face of the business you will provide a first-class front-of-house experience while supporting key administrative visitor management health & safety and site operations activities.

This is a varied role that requires excellent communication skills a proactive approach and the ability to manage multiple priorities in a fast-paced environment. You will be the first point of contact for visitors employees contractors customers and external stakeholders ensuring everyone receives a welcoming and professional experience while maintaining site security and compliance standards.

Reception & Front of House

• Act as the first point of contact for visitors contractors employees and external enquiries.
• Provide a professional friendly and welcoming reception service.
• Manage access through pedestrian gates and turnstiles responding to intercom requests as required.
• Maintain a clean organised and professional reception area.

Visitor & Contractor Management

• Manage visitor and contractor sign-in/sign-out processes.
• Issue visitor passes and contractor access cards.
• Maintain accurate visitor and contractor records.
• Ensure all visitors and contractors comply with site health and safety requirements.
• Coordinate inductions and ensure completion of all required documentation.
• Administer contractor permits including:
  • Working at Height
  • Hot Works
  • Confined Space Entry
  • General Works

Health Safety & Compliance

• Produce and maintain daily fire registers.
• Conduct daily fire alarm panel checks and report any issues promptly.
• Support emergency evacuation procedures and assist Fire Marshals when required.
• Ensure compliance with site security health and safety procedures and emergency protocols.

Administration & Office Support

• Manage incoming mail deliveries parcels and couriers.
• Monitor and action shared reception inboxes.
• Handle incoming telephone calls and direct enquiries appropriately.
• Coordinate boardroom bookings hospitality arrangements and meeting support.
• Raise purchase orders and coordinate approved consumable orders.
• Manage uniform requests stock control and distribution.
• Produce site documentation labels and administrative records as required.
• Support car park compliance monitoring and reporting.

Qualifications :

Were looking for someone who takes pride in delivering outstanding customer service and enjoys being at the heart of a busy operation.

Essential Skills & Experience

• Previous experience in a Reception Front of House or Administration role.
• Strong customer service and communication skills.
• Proficient in Microsoft Office applications.
• Excellent organisational skills with the ability to manage multiple tasks effectively.
• Strong attention to detail and accuracy.
• Professional approachable and confident when interacting with people at all levels.
• Experience working with senior managers and stakeholders.

Desirable

• Experience within a facilities logistics manufacturing or operational environment.
• Experience producing reports and maintaining records.
• Knowledge of health and safety administration or visitor management processes.

Additional Information :

As part of our drive to make iForce (Part of the Culina Group) a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success which is why we offer a wide range of benefits which include:

• Annual Leave  Competitive holiday entitlement of 28 days inclusive of bank holidays
• Pension scheme  we want colleagues to enjoy a comfortable retirements so we offer a great contribution of 5% employee and 3% employer
• Life Assurance -  x2 your annual salary 
• Wellness  Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year
• Eye Care Vouchers  We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition  We recognise that employees have gone the extra mile via Employee of the month and year special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Remote Work :

No

Employment Type :

Full-time