Receptionist

Job Reference

JOB0467

Location

Cheltenham

Salary

26618 per annum (pro rata to a 34 hour work week)

Vacancy Type

Permanent/Part Time

Working Hours

34 hours per week

Application Deadline

Monday November 2 2026

Job Summary

Who we are

At Via our mission is to provide the best health and wellbeing support to as many people as possible helping them to change their lives for the better.

Last year we supported over 11000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

Care. Care for people is at the heart of everything we do.

Be human. We are accessible genuine and humble. Always learning.

Do the right thing. Were open honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued recognised empowered and supported.

What were looking for

This is an exciting opportunity to join a fast-paced and growing organisation.

Were looking for a Receptionist for our Cheltenham service.

This is an important front-facing role where youll help create a welcoming professional and positive experience for everyone who comes into contact with our service.

As the first face of the service youll provide a warm and professional welcome to service users professionals and other stakeholders. Youll be an essential part of the administrative team helping the service run smoothly and efficiently.

Were looking for someone who is friendly organised and professional with excellent communication and interpersonal skills. Youll be confident dealing with a wide range of people able to manage competing priorities and committed to providing a high-quality service.

Youll enjoy working as part of a team take pride in getting the details right and be comfortable working in a busy environment where every day can bring something different.

This is not just a job youll help people rebuild their lives reconnect with their family and friends return to work or education and much more.

Were looking for individuals with compassion good communication skills and the ability to stay calm under pressure.

If youre someone who is a good listener stays curious and wants to make a difference wed love to hear from you.

Deadline: 2nd November at midnight

Salary: 26618 per annum

Vacancy type: Permanent

Working hours: 34 hours per week pro rata (Mon Tues Thurs Fri 9am - 5pm & Weds 1pm - 5pm)

Our service manager is happy to talk through this role what a typical day might look like development opportunities and Vias national network. you can reach Sophie on

Job Profile

Required Experience:

Junior IC