Receptionist and Hospitality Host

Portico is looking for an outstanding self-motivated Reception and Hospitality Host to join our dynamic Front of House team based at the city offices of a leading Pharmaceutical Company. 

As the first point of contact for our business you will play a vital role in creating an exceptional first impression for all visitors clients and colleagues. If you take pride in delivering excellent service consistently and thrive in a fast paced professional environment we would love to hear from you.

Main Responsibilities

• Main reception meet and greet duties receiving visitors at the front desk by greeting welcoming directing and announcing them appropriately
• Setting up hospitality for events and in meeting rooms to a high standard
• Supporting and taking direction in assisting with meeting room bookings and daily room checks
• Providing meet and greet support for events
• Training new recruits and Premier team members on front of house standards
• Answering screening and forwarding incoming phone calls
• Ordering admin hospitality and cleaning supplies
• Supporting with other ad hoc tasks as required
• Working collaboratively with other service contractor team members to achieve a seamless customer experience

Hours: Mon - Fri  8:00 - 17:00 / 09:00-18:00

Salary: 35000

Qualifications :

• Ability to work independently and as part of a team
• Excellent organisational skills with energy focus and attention to detail
• Able to give and receive direction effectively
• Experience supporting a vibrant tenant floor reception area tenant hub facility and meeting rooms floor ideally within a corporate environment
• Previous experience in a reception front of house or corporate customer service role
• Professional approachable and immaculately presented
• Strong communication skills with a customer first mindset
• Proven ability to work with wider service teams and contractors to deliver one joined up service

Additional Information :

Whats in it for you

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work :

No

Employment Type :

Full-time