Reception Administrator

About The Big Life Group

The Big Life Groups mission is to fight for equity in health in wealth and in life. We are a social business delivering a range of services across the North of England covering everything from mental and physical health addiction and criminal justice to housing education family support and much more. What links them together is the way we work The Big Life Way.

We always stand shoulder-to shoulder with people working with them on the things that matter most to them. Everything we do is designed and informed by the needs priorities and strengths of people and communities.

Our values

• Courage: We stand up for ourselves and the people and communities we work alongside even when that makes us unpopular or challenges accepted wisdom.
• Creativity: We find innovative solutions that work never accepting the easy option or the status quo.
• Honesty: We act with integrity speaking the truth to ourselves and others.
• Inspiration: We are inspired by the people and communities we work with and share what we learn from them to inspire others.
• Thoughtful: We act with care and compassion and work to understand peoples experiences. We take time to listen reflect and continually learn.
• Valuing difference: We recognise and celebrate the unique qualities gifts insights and perspectives that different people offer.

Working at Big Life

At Big Life work is more than a job its about standing shoulder-to-shoulder with people and communities making a difference every day. We fight for equity in health in wealth and in life and that commitment starts with how our staff.

Be yourself

We want you to feel safe respected and able to bring your whole self to work. Difference is celebrated here and our staff networks - from menopause to neurodiversity LGBTQI and more - create space to connect and support each other.

Benefits that matter

We offer more than a payslip - youll find wellbeing support through LifeWorks Simply Health and mindfulness sessions 25-30 days annual leave plus your birthday off flexible working and regular learning opportunities. Everyday perks include Blue Light Card discounts savings schemes cycle-to-work free eye tests and more - little extras to make life easier inside and outside of work.

Recognised as outstanding

Were proud to be ranked by Best Companies as one of the UKs outstanding places to work with a two-star accreditation in 2024.

A culture of trust and flexibility

Our people describe our culture as relaxed and supportive. Youll be trusted to plan your own day take breaks when you need and work in a way that fits with your life as well as your role.

If youre looking for more than a job - if you want to be part of a team thats bold creative and relentlessly committed to equity then Big Life could be the place for you.

The basics

Salary

NJC point 6 (26847)

Hours

35 hours per week

Annual leave

25 days increasing to 30 days after five years

Base

Kath Locke Centre and Zion Peoples Centre

Line manager

Centres Manager

Closing date for applications

Sunday 18^th October

Interviews will take place on the 23^rd and 24^th October

We recognise that AI tools can be useful in supporting job applications for example by helping with spelling grammar structure or clarity. However the content of your application should reflect your own skills experience knowledge and ideas. You may be asked at interview to expand on or discuss any part of your application.

What youll be doing

As a Reception Administrator you will play a key role in the day-to-day running of our busy community centres the Kath Locke Centre in Moss Side and the Zion Peoples Centre in Hulme.

As part of the reception team you will provide a welcoming and professional first point of contact and take responsibility for the effective delivery of day-to-day administration. You will have excellent people skills strong organisation and the ability to respond confidently to changing priorities including responding to calls and enquiries daily.

Above all youll play an important role in making our centres welcoming efficient and accessible places for the communities we serve. If you enjoy variety and working with people wed love to hear from you.

For the full recruitment pack including the job description and person specification please go to: Vacancies Archive - The Big Life Group

Please use the person spec and align yourself to each point in order to demonstrate your suitability for the job role.

Required Experience:

Unclear Seniority