R2R69 Community Music Support Assistant (CMSA)

Southend on Sea City Council is a Unitary local authority providing vital services to meet the needs of the local community. We employ around 1800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.

Working for Southend on Sea City Council offers a challenging and rewarding career in local government within a collaborative and innovate environment with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services transport public health and parks through to planning trading standards community safety and education so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work learn and make a difference.

Join our team and help young people thrive through music

Music on Sea (MOS) is passionate about providing inspiring musical opportunities for children and young people across Southend-on-Sea. We are looking for a welcoming organised and proactive Community Music Support Assistant (CMSA) to support the smooth running of our community music centres and help create a positive experience for children families and tutors. This contract is offered on a part time (5 hours a week) and permanent basis. This is an exciting opportunity to play a key role at the heart of our music provision ensuring sessions run safely and efficiently while providing excellent support to families and young musicians.

Your new role

As a Community Music Support Assistant you will be the first point of contact for children parents and visitors attending our community music centres. You will provide on-site administrative support maintain attendance records support safeguarding processes and help ensure a safe and welcoming environment for all participants.

You will be responsible for welcoming families managing sign-in and sign-out procedures processing registers and attendance information coordinating children during non-teaching periods and sharing important information from the central Music on Sea team. You will also support tutors with venue arrangements health and safety procedures fire evacuations and the safe dismissal of children at the end of sessions.

The role includes supporting performances and events throughout the year and working closely with tutors families and colleagues to ensure the highest standard of service delivery.

Working Pattern

This role is currently scheduled for approximately 5 hours per week during term time with sessions taking place at:

• Mondays: Southend Music Centre (currently Southend High School for Boys) 4:10pm to 6:40pm
• Saturdays: Southend Academy of Music (currently Earls Hall Primary School) 9:10am to 12:10pm

Venue locations and session times may change with at least one terms notice.

There may also be opportunities for additional paid hours to support performances and events throughout the year.

NB: The advertised salary will be pro rata to 5 hours a week and term time.

Please note:

• Shortlisting will take place 11th September 2026

• Interviews will take place on 17th September 2026

To be successful in this role you will be an organised and approachable individual with excellent communication and customer service skills. Previous experience of working with schools children or families would be advantageous alongside a genuine commitment to providing a positive and safe environment for young people.

It is essential that you are confident in using Microsoft Office 365 applications including Outlook Word and Excel and able to maintain accurate records and data. Strong organisational skills attention to detail and the ability to manage multiple tasks are essential. We are looking for someone who can build positive relationships with children families and colleagues adapts well to changing priorities and demonstrates professionalism integrity and teamwork in everything they do.

When joining the council you can enjoy a range of benefits including: 25 days annual leave flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. A full list of benefits provided by Southend Council can be viewed on the Why Work For Us tab.

If youre ready to make a difference and you meet the requirements for this role we would love to hear from you. Click apply now to attach yourCVand acover letter(maximum 2 sides) outlining your suitability for the position.

If you would like a copy the Job Description please click here

Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to.

All applicants for this role will require an enhanced DBS check.

The Council is an equal opportunities employer. We welcome applications regardless of race sex disability sexual orientation gender reassignment marital or civil partner status pregnancy or maternity age or religion or belief.