Quality Officer Suffolk

• Providing supervision and support to our care staff.
• Completing probation reviews and supervisions for our care staff.
• Completing announced and unannounced spot checks in clients homes.
• Complete administrative duties related to the role including writing medication records and creating relevant reports.
• Coordinate care staff and offer support
• Oversee field staff training compliance
• Forming part of the out of hours team on a rotational basis

• Previous experience within the care sector.
• Problem-solving skills and a calm persona.
• Excellent attention to detail and communication skills.
• A client-first-focused passion.
• Ability to work under pressure in a fast paced environment.

• Able to drive and holds a full clean UK Driving Licence (use of company pool car for work-related tasks).
• Experience working with the Microsoft packages.
• A good understanding of CQC standards.

• Company pension
• Positive friendly and supportive team culture
• Refer a Friend scheme
• Employee Rewards
• Paid training
• Access to Blue Light Card discounts
• Excellent ongoing training and induction programme
• Company events and wellbeing programs
• Opportunity to gain nationally recognised qualifications
• Opportunities for progression within a growing business
• Use of the company pool cars
• Generous annual leave plus Bank Holidays and 1 extra day for your birthday!
• Monday to Friday working pattern

Its a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk children or both). A DBS is required for all our roles at enhanced level. This will be requested during the recruitment process. All roles involve working with children young people or vulnerable adults along with the safeguarding responsibilities that this involves. ACC Care Group has a safeguarding commitment statement and is committed to promoting the welfare of vulnerable groups and every client.
Our inclusion statement applies to all applicants and we actively welcome applicants with disabilities. If you require any reasonable adjustments for interview please email
Codes of Conduct ethical standards safeguarding policies and expected behaviours. These set out the professional values responsibilities and safeguarding commitments required of all ACC Care Group workers ensuring safe respectful and highquality care for every client.

Required Experience:

Senior IC