Quality and Standards Assistant

Quality & Standards Assistant

Location Flexible between Home and our Offices in Coalville Leicestershire.

Hours 35 hours per week

Salary 24891 - 27657 per annum plus benefits

Are you:

• Organised and methodical
• Self-motivated and proactive
• A great communicator building strong working relationships
• Confident using Microsoft Office and SharePoint

If this sounds like you wed love to hear from you!

This is a fantastic opportunity to be part of a brand-new team where youll play a key role in supporting our day-to-day operations. Youll keep our work on track ensuring everything runs smoothly.

About us

emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves on providing high quality homes and services that contribute to sustainable communities.

Our vision is to be the best social housing and care business in the country leading the market as a service provider and employer.

The role:

The Quality & Standards Assistant provides administrative support organisation and co-ordination to the team.

Key responsibilities for the role include:

• Administrative support: including developing and maintaining our SharePoint hub.
• Updating performance trackers and databases.
• Providing meeting and communications support.
• Responding to basic team queries.
• General support for our projects and processes.

The ideal candidate

Wed love to hear from you if you:

• Demonstrate emh values of Integrity Diversity Openness Accountability Clarity and Excellence.
• Meet the essential person criteria for the role.
• Have a genuine enthusiasm for joining our Quality & Standards Team.

The successful candidate will be trained and supported to learn everything needed for the role.

Company Benefits

Our package for this role includes:

• 39 days annual leave (including statutory days) increasing to 44 days with length ofservice (pro-rata for part time)
• Contributory Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
• Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
• A wide range of training and development opportunities (we are an Investors in People accredited organisation)
• Opportunities to work flexibly and from home where the business need allows.

Qualifications

Educated to GCSE level 4 9 (C or above) standard or equivalent in English and Maths

For further information about the role please see attached Job Description and Person Specification.

How to apply

Please apply online where you will need to:

• Provide an up-to-date CV. Please ensure your CV evidences how you meet the requirements of the person specification.
• Include a covering letter with your CV outlining why you are applying for the role and what could make you the best candidate.

Closing date for applications: Sunday 9 August 2026.

We reserve the right depending on application numbers to update the closing date for this position. We would therefore recommend an early application

We ask all candidates to evidencetheir right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.

emhis one of the largest providers of affordable homes and care & support services in the East Midlands.

We have more than 20000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers.

Our mission is to provide housing and care to improve opportunities for people.

Our group includes:

• emh Homes: providing affordable homes for rent and ownership across the region
• emh Care & Support:providing care and support services to a wide range of customers from people with disabilities to victims of domestic abuse
• Midlands Rural Housing: a specialist rural housing services and expertise
• emh Sharpes:Landscaping & Gardening