Quality and Governance Coordinator

Quality and governance should do more than demonstrate compliance. Done well it drives learning strengthens practice and improves the experience and safety of people using our services.

Were looking for a Quality and Governance Coordinator to join our Camden service and help us keep quality learning and continuous improvement at the centre of how we work.

Working closely with our Quality and Governance Lead and Service Managers youll bring together information insight and action helping us understand what is working where we can improve and what needs to change.

This is a role with real reach across the service.

Youll coordinate Treatment and Care Review panels support investigations into patient safety incidents and contribute to high-quality reports for internal and external audiences.

Youll help turn learning into action. Whether that comes from an incident an audit a Serious Case Review an independent investigation or frontline practice youll make sure important learning doesnt sit in a report it becomes part of how we work.

Youll also support quality improvement plans develop and undertake targeted audits identify emerging risks and use data to help teams understand performance and strengthen service delivery.

Above all youll build relationships. Youll work alongside operational teams managers and partners creating constructive conversations around quality and helping colleagues feel confident about improving practice.

Location:Camden
Contract:Permanent
Hours: Full time 37.5 hours per week

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles the salary and any associated payments will be pro rata based on contracted hours.

The role requires flexibility to work across operational sites in Camden and may occasionally involve evening or weekend working where service delivery requires it.

Youll understand what strong governance looks like within a regulated service and be comfortable working with quality risk and patient safety information.

Youll bring knowledge of CQC regulations and Key Lines of Enquiry alongside an understanding of patient safety processes clinical practice standards safeguarding and quality improvement.

Youll also be able to:

• analyse information and data identify themes and translate findings into clear actions

• write concise credible reports for a range of audiences

• influence and challenge constructively including when working with senior colleagues

• manage competing priorities deadlines and detailed pieces of work

• work confidently and autonomously while remaining closely connected to the wider team

• build effective relationships across services and with external partners.

Youll be curious about how services can become better confident asking the right questions and able to bring people with you when improvements are needed.

At Change Grow Live our values Be open. Be compassionate. Be bold. shape how we work.

In this role that means being open about what we can learn compassionate in how we approach people and incidents and bold enough to challenge existing ways of working when there is an opportunity to make services safer and stronger.

If you enjoy turning evidence into improvement and want your work to have a visible impact on quality and the experiences of people using our services wed like to hear from you.

AI can be a really helpful tool when putting together your application and were happy for you to use it. However what were most interested in is you.

We want to understand your experiences achievements and strengths so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact youve made in previous roles.

Theres no need to write in a particular style. The strongest applications are those that are authentic specific and clearly demonstrate your skills experience and potential. We look forward to learning more about you.

We reserve the right to close this opportunity early if we receive a high number of applications so we encourage you to apply as soon as possible.

Visa sponsorship: We are not able to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the duration of their employment.

Direct applications only: We will not be engaging recruitment agencies for this vacancy.