QHSE Manager (Installations)

QHSE Delivery Manager

Location:North West

Total Package

• Salary up to 64k depending on experience
• 10% bonus
• BNV
• 6% pension contribution
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands wellness and employee assistance programmes gymflex buy and sell annual leave travel and dental insurance

Role Purpose

This role provides integrated Quality Health Safety and Environmental (QHSE) support across Service Delivery (Installation Management). The primary focus is ensuring safe compliant and highquality installation and construction activities across high-volume installations in urban and rural environments.

The QHSE Delivery Manager will deliver:

• Robust quality assurance across reinstatement workmanship and streetworks
• Consistent health and safety oversight across all operational activities including site builds and meter installs
• Integrated environmental and compliance governance
• A single joined-up QHSE presence across Arqiva Service Providers and Clients

This is a hands-on field-based role requiring strong operational presence balanced SHEQ expertise and the ability to identify issues early influence partners and ensure safe and compliant delivery.

Key Responsibilities

Quality Assurance (Construction/Reinstatement Installation & Street works)

• Oversee quality processes and performance in relation to all aspects of construction and Installation on the contract.
• Ensure compliance with NRSWA CDM local authority requirements and Client standards.
• Act as the QHSE link between all parties.
• Coordinate external independent inspections and ensure impartiality remains intact.
• Review quality trends to drive targeted improvements across the contract.

Health & Safety Assurance

• Conduct SHEQ inspections and site walkdowns across all activities.
• Provide immediate safety oversight during highpotential or serious incidents.
• Ensure accurate reporting of all incidents near misses and hazards.
• Support investigations and escalate to the central SHEQ team where required.
• Verify compliance with safe systems of work RAMS and CDM requirements.

Environmental & Compliance Oversight

• Support environmental assessments and ensure reinstatement and excavation activities comply with environmental controls.
• Ensure compliance obligations are captured and fed into central governance.
• Promote environmental good practice across contractors and site teams.

Contractual Governance & Reporting

• Lead the production of monthly QHSE reporting including:
  • Quality data and defect trends
  • Safety incidents and nearmiss summaries
  • Audit findings
  • Improvement actions
• Represent QHSE at customerfacing governance meetings.
• Maintain alignment with Arqivas SHEQ policies and reporting frameworks.

Continuous Improvement & Partner Support

• Identify recurring issues in workmanship and safety behaviour.
• Drive targeted improvement interventions with Service Providers and other partners.
• Provide coaching and guidance to field supervisors and operational leaders.
• Support Client process changes and ensure correct operational roll-out.

Skills & Experience Required

Technical Skills

• Strong Construction/excavation/streetworks experience (essential).
• Working knowledge of H&S in utilities construction or telecoms environments.
• Understanding of NRSWA Excavation activities and defect rectification.
• Ability to interpret audit incident and quality trends.

Behavioural Skills

• Confident presence on site and in challenging contractor forums.
• Strong communicator able to influence operational teams.
• Analytical detail-focused and able to prioritise effectively in fast-paced environments.

Qualifications

Essential:

• NEBOSH Certificate
• NRSWA Supervisor (or equivalent streetworks qualification)
• Demonstrable construction or streetworks operational experience

Desirable:

• ISO 9001 Lead Auditor (or willingness to undertake training)
• Environmental awareness qualification
• Utility sector QHSE certifications

Why Arqiva:

We enable a switched-on world to flow. As the UKs leader in TV and radio broadcast and the countrys top smart utilities platform we are shaping the future of connectivity.

Our infrastructure delivers media and data exactly wheretheyreneeded-whetherthatsbringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes connecting millions every day.

Butitsnot just what we doitshow we do Arqivayoullfind real connection: supportive teams active colleaguenetworksand plenty of ways to get involved and feel part of our you the space and support togrow-whetherthatsdevelopingyour skills trying something new or taking on fresh because there is more to life than work our rewards and benefits are designed to support your wellbeing yourlifestyleand what matters most to you.

Our commitment toDiversity & Inclusion

At Arqivawerecommitted to building a workplace where everyone feels valued heard and empowered to succeed. We welcome applications from all backgrounds and experiences and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process please reach out to talent@.

If this sounds like the right next step for youwedlove to hear from you!

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