Protective Services Development Manager
Birmingham - UK
Job Summary
What youll be doing:
- Drive Commercial Growth: Lead the development of new business opportunities and actively manage existing client portfolios to deliver year-on-year profitable growth.
- Account Management: Build deep relationships with clients understand their business objectives and deliver tailored security solutions that evolve with their needs.
- P&L Ownership: Share responsibility for branch financial performance including revenue margin and profitability targets.
- Innovate and Transform: Identify opportunities to upsell cross-sell and transform traditional services into intelligent integrated solutions.
- Client Engagement: Conduct regular client reviews KPI/SLA meetings and strategic planning sessions to ensure alignment and satisfaction.
- Market Intelligence: Monitor competitors gather local market insights and use data to inform commercial strategies and service improvements.
- Collaborative Leadership: Work closely with operations and commercial teams to ensure seamless service delivery and client retention.
- Sales Strategy Execution: Design and implement local commercial plans lead price negotiations and manage transformation pipelines.
- Risk-Based Evaluation: Continuously assess service provision and propose alternative models to enhance efficiency and profitability.
- Customer Experience Excellence: Champion client-centricity by identifying solution gaps and driving innovation to meet evolving market needs.
Please note - The responsibilities listed here arent the full picturebut they give you a good sense of the role. If you meet the minimum requirements and believe youve got what it takes to succeed wed love to hear from you
requirements and believe youve got what it takes to succeed wed love to hear from you.
Qualifications :
What were looking for:
Were looking for someone who values teamwork shows initiative and wants to grow. Ideally youll have:
- Proven track record in a highperforming clientfacing sales or account management role.
- Demonstrated ability to build trust quickly through credibility communication skills and authenticity.
- Exceptional commercial awareness with experience in managing margins forecasting and business growth strategies.
- Ability to translate technical service offerings into clear meaningful business benefits for clients.
- Excellent written and verbal communication skills including experience presenting to stakeholders.
- Clientcentric mindset with a commitment to service excellence and longterm relationship building.
- Strong organisational skills with the ability to manage a busy pipeline and meet deadlines.
- Resilient proactive and solutionsfocused approach with a positive bounceback mindset.
- Experience working collaboratively across operational and commercial functions.
- Attention to detail with the ability to identify risks and drive continuous improvement.
- Minimum of 3 years experience within a commercial environment. (desirable)
Additional Information :
Its great to see youre considering a career with Securitas UK! Youre one step closer to joining a global team of 336000 colleagues who help make the world a safer place each and every day.
Here we live by our values of Integrity Vigilance and Helpfulness which help guide how we operate and how our people experience work each and every day! We have a promise too:
- Opportunity We see potential in every person and situation
- People We open our eyes to all thats good
- Purpose We make your world a safer place
So what you can expect
Our Talent Team reviews every application carefully. We know applying can feel daunting but were here to support youjust email us if you need help. No matter the outcomes you will always receive communication from us.
See an inclusive world
Inclusion isnt a tick-box for us its how we work. We know our strength comes from different perspectives in every role and every team. Were proud to be a Level 2 Disability Confident employer. If you tell us you have a disability when you apply and you meet the minimum requirements for the role our Talent Team will guarantee you an interview.
Through our Employee Networks the Race at Work Charter the Armed Forces Covenant and more our people drive real change. We celebrate diversity all year round with moments like BSL Week International Womens Day PRIDE and Black History Month because seeing an inclusive world starts with how we show up every day.
See a rewarding world
We understand the importance of reward and recognition when it comes to our peoples work. From day one youre able to:
- Save More: Exclusive employee big brand discounts through STRIVE Cycle to Work savings Specsavers offers and free mortgage advice.
- Look After Your Health: Healthcare cash plans dental cover plans 24/7 GP access mental wellbeing support and online dental advice.
- Plan for Your Future: Pension scheme Payroll ISA and financial wellbeing resources to help you achieve your goals.
- Peace of Mind: Life assurance and support for you and your family when it matters most.
Take the next step your career journey
Join a team that values you start your career with Securitas UK today.
Click Im Interested to see a different world.
Remote Work :
No
Employment Type :
Full-time
About Company
Von der Planung über die Installation bis hin zur Inbetriebnahme und Wartung- unsere Expertinnen und Experten der 🔴🔴🔴 Securitas Technology bieten den Rundum Service für modernste und individuelle Sicherheitslösungen. Zur Verstärkung unseres Expertenteams suchen wir ab sofort einen S ... View more