ProServe Account Executive, Professional Services, UKI

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role youll be responsible for engaging new and existing customers in transformative projects involving IT Strategy distributed architecture and hybrid cloud operations. Youll work closely with ProServe Cloud Architects Engagement Managers and Delivery Consultants to drive customer success and business growth. As ProServes customer facing relationship owner youll be primarily focused on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and securing customer signoff of SOWs. Following project launch you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development executing sales methodologies and managing CRM systems coupled with strong analytical problem-solving and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue Billable Bookings and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.


Key job responsibilities
As an experienced services sales professional you will be responsible for:
Leading business development efforts by engaging customers and driving high-value engagements
Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
Creating proposals securing customer sign-off on Statements of Work (SOWs) and ensure successful project delivery
Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
Advocating for customers while balancing AWS business objectives


- 5 years of experience in technology sales or account management
- Experience with sales targets business development and driving customer satisfaction
- Experience with cloud technologies and IT strategies

- Bachelors degree in Computer Science Engineering related field or equivalent experience
- Excellent communication presentation and negotiation skills
- Ability to build and maintain C-level client relationships
- Financial acumen with the ability to analyze and report on key performance metrics
- Technical proficiency to understand and articulate AWS services and solutions
- Strategic thinking and problem-solving skills
- Excellent storytelling and active listening abilities

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.