Property Compliance Administrator (Maintenance)

Property Compliance Administrator (Maintenance)

Location: Bradmarsh Business Park Rotherham S60 1BY
Salary: 26365 per annum
Hours: 39 hours per week
Contract: Full-Time Permanent

This is an important role supporting the effective management of compliance inspections maintenance and utilities across the Target Housing property portfolio. Reporting to the Compliance Health & Safety Manager you will play a key role in ensuring our properties meet statutory safety requirements and that compliance information inspections repairs and utility accounts are managed accurately and efficiently. Youll work closely with landlords contractors tenants support workers utility suppliers and colleagues to coordinate inspections and testing monitor compliance deadlines resolve issues and maintain accurate records.

At Target Housing we believe that high-quality safe and well-maintained accommodation is fundamental to helping people live independently and achieve their potential. If youre highly organised detail-focused and proactive with an interest in property compliance and maintenance wed love to hear from you.

About Target Housing: Target Housing is a charity and registered social landlord. For over 30 years we have provided housing and support to people who need it most. Our approach is psychologically and trauma-informed with a strong focus on empowerment independence and helping people fulfil their potential. We provide high-quality housing and support that enables vulnerable people to live independently contribute to their communities and build positive futures.

About the Role:

As a Property Compliance Administrator (Maintenance) you will coordinate property compliance inspections utilities and associated administration across Target Housings property portfolio. You will help ensure statutory requirements including gas safety electrical safety and Energy Performance Certificates (EPCs) are met within required timescales. Youll coordinate landlords contractors tenants and support workers to arrange inspections and access monitor outstanding actions and ensure all compliance documentation is received checked and accurately recorded. The role also includes responsibility for utility administration including scrutinising bills identifying discrepancies and potential savings processing meter readings and tenancy changes and working with suppliers to resolve issues. This is a varied administrative role where your organisation attention to detail and ability to manage competing priorities will directly contribute to keeping Target Housings properties safe compliant and well maintained.

What Youll Be Doing:

• Coordinating gas safety EICR and EPC requirements across the property portfolio and ensuring compliance deadlines are met.
• Liaising with landlords contractors tenants and support workers to arrange inspections testing and access to properties.
• Arranging compliance works through Target Housings approved contractors or coordinating with landlords where they use their own contractors.
• Monitoring appointments failed access and outstanding certificates and escalating potential compliance failures immediately.
• Ensuring compliance certificates are received checked issued to relevant tenants and landlords and accurately recorded and filed on internal systems.
• Coordinating property inspections and ensuring required frequencies and KPIs are achieved.
• Raising assigning and monitoring repairs arising from unsatisfactory compliance inspections.
• Maintaining accurate and up-to-date property compliance and repair records.
• Managing utility accounts across the property portfolio including obtaining and scrutinising bills and statements.
• Identifying billing errors discrepancies and opportunities for savings and working with suppliers and debt collection agencies to resolve issues.
• Processing meter readings and changes of tenancy.
• Investigating and responding to internal and external queries relating to property compliance maintenance and utilities.
• Handling information securely and complying with GDPR and Target Housing policies.
• Building effective working relationships with landlords contractors suppliers tenants support workers and internal colleagues.
• Keeping up to date with relevant legislation and ensuring processes remain compliant with current requirements.
• Contributing to the continuous improvement of property compliance and utility processes.
• Completing mandatory and role-specific training and attending relevant meetings and one-to-one meetings.
• Undertaking any other reasonable duties as directed by the Management Team.

What Were Looking For: Were looking for someone who is highly organised detail-focused and proactive with the ability to manage multiple deadlines and ensure important compliance requirements are met. Youll need:

• Excellent organisational and time-management skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and a high level of accuracy.
• An understanding of Health & Safety and statutory property compliance requirements.
• A proactive approach with the ability to identify issues investigate problems and take appropriate action.
• Competent IT skills including experience using Outlook Excel databases and online portals.
• Good numeracy skills and financial awareness.
• Excellent written and verbal communication skills.
• The ability to work independently and as part of a team.
• Flexibility and the ability to adapt to changing priorities.
• A high level of integrity and commitment to confidentiality.
• A commitment to continuous improvement and improving processes.
• An awareness and understanding of the people supported by Target Housing and the potential vulnerabilities they may experience.
• Knowledge or experience of utility billing would be desirable while technical or property knowledge would be advantageous.

Values & Competencies:

Planning & Organisation Critical
IT Skills Critical
Integrity Critical
Attention to Detail Critical
Communication Critical
Time Management & Prioritisation Critical
Numeracy & Financial Awareness Critical
Compliance & Risk Awareness Critical
Problem Solving & Initiative Important
Teamwork Important
Technical / Property Knowledge Important
Continuous Improvement Important
Utility Billing Knowledge Desirable

What We Offer:

• Mileage compensation
• Westfield Health membership
• 28 days annual leave plus statutory bank holidays (pro rata)
• Company pension scheme
• Supportive working environment
• Regular supervision and support from your line manager
• A culture where staff feedback is valued
• The opportunity to make a genuine difference to the lives of the people we support by helping ensure they have safe secure and well-maintained accommodation

Additional Information:

This role is subject to an Enhanced DBS check and two employment references confirmation of your right to work in the UK and the disclosure of any convictions or offences as part of the application process.

Target Housing is committed to safeguarding the people we support and maintaining a safe and inclusive working environment.

Equality Diversity & Inclusion

Target Housing welcomes applications from all sections of the community. We are committed to equality diversity and inclusion and want our workforce to reflect the communities we serve. If you require any reasonable adjustments or additional support during the recruitment process please let us know. We are committed to making our recruitment process accessible to everyone.

If youre highly organised enjoy solving problems have a keen eye for detail and want a role where your work helps ensure people have access to safe compliant and well-maintained accommodation wed love to hear from you.

For an informal discussion about the role please contact:

Please note: We reserve the right to close this vacancy early if we receive sufficient applications. We therefore recommend submitting your application as soon as possible.

Required Experience:

Senior IC