Project Manager

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

The Role

Zeta Global helps brands build stronger customer relationships throughdata-driven marketing. Zetas Marketing Platform (ZMP) is an AI-enabledMartechsolution that supports customer acquisition retention and growth through personalized engagement.

The platform supports use cases across messaging loyalty and customer experience with solutions designed to scale for enterprise and mid-market organizations. Zeta works with brands across North America Europe and Asia-Pacific to deliver measurable marketing performance.

The Project Manager (PM)is responsible forleading the end-to-end delivery of client-facing projects ensuring execution against scope schedule budget and quality expectations. The PMestablishesproject governance drives cross-functional planningandcoordination and manages stakeholder communication and risk. As the primary day-to-day owner of delivery the PM ensurestimelydecision-making clear accountability and successful project outcomes from initiation through closeout.

Responsibilities

• Deliver assigned projects (implementation and one-time engagements) by developing comprehensiveprojectplans that defineobjectives timelines budgets and resource requirements to deliver the contracted scope.

• Coordinate project activities ensuring adherence to project milestones and deliverables.

• Monitor and track progressidentifyingand addressing any issues or risks that mayimpactproject success.

• Manage project forecasting and resource planning throughout the project lifecycle.

• Clearlyidentifyresource demand based on detailed project plans.

• Lead recurring status reviews and stakeholder communications escalating risks decisions and dependencies asrequired.

• Develop andmaintainproject documentation and reporting (e.g. plans RAID logs status reports) providing clear visibility to internal and client stakeholders.

• Define and lead cross-functional project teams (e.g. Technical Services ProductionServices StrategyClient Success Global Support and Sales) assigning tasks and responsibilities based on a defined RACI matrix.

• Define work packages and assignments aligned to contracted scope ensuring adherence to budget quality standards and schedule.

• Foster a culture of accountability and continuous improvement across the delivery team.

• Identifyand engage project stakeholdersestablishingclear communication channels and managing expectations.

• Identifyand assess project risks developing mitigation strategies and contingency plans.

• Proactively manage changes to project scope timelines and resources ensuring proper documentation and communication.

• Monitor and control project budgetsidentifycost-savingopportunitiesandimplementappropriate measures.

• Collaborate with the Program Director Portfolio Program Manager (as applicable) and resource owners to ensure appropriately skilled and experienced resources are assigned to the project.

• Support Sales by coordinating estimates and validations assessing implementation risks and reviewing statements of work for completeness and feasibility.

• Ensure deliverables meet defined quality standards and client requirements coordinating reviews and approvals as needed.

• Ensure delivery of the contracted scope andalign withthe project team on roles responsibilities and success criteria.

BENEFITS & PERKS

• Excellent medical dental and vision coverage

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here: IN THE NEWS!

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