Project Managed Claims Coordinator

By joining Sedgwick youll be part of something truly meaningful. Its what our 33000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us experience our caring culture and enjoy work-life balance. Here theres no limit to what you can achieve.

Be the calm voice claimants rely on to get their lives back on track.

As a Project Managed Claims Coordinator in our ARN team you will manage a portfolio of large claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker working alongside suppliers contractors and other stakeholders to identify the best solution to support the customer and resolve their claim.

As an industry leader in innovating digital solutions you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.

Your key responsibilities will include acting as the single contact point for customers providing a first class service. You will also be responsible for liaising and suppliers managing claims information and supplier projects and controlling all costs and payments. The successful candidate will be responsible for delivering the highest technical quality always with customer experience in mind. You will be an excellent communicator self-motivated and disciplined. Flexibility and willingness to embrace change are essential along with an enthusiasm for industry-leading technology.

This is an exciting and rewarding role within a motivated and friendly team offering the opportunity to progress in the claims arena for the right person. If youre passionate about delivering excellence and eager to grow we want to hear from you!

• Experience in managing claims across multiple clients: Previous experience in a claims environment is essential. This can be from any type of insurance property claims as long as you have managed the claim from cradle to grave.

• Excellent communication skills: You will interact with policyholders insurers contractors and other stakeholders. Youll need to explain complex details clearly and negotiate fair settlements for all parties involved

• Excellent customer service is a must

• Qualifications: Chartered Institute of Loss Adjusters Cert CILA qualification is an advantage but not essential.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

• We can support you with professional qualifications and development

Remuneration & more

• Competitive salary taking into account skills experience and qualifications

• A Self Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)

• Life assurance

• Employee assistance programme for employee wellbeing

• Wellbeing and digital GP apps

• Group Income Protection

Other benefits

• Voluntary flexible benefits green car scheme health assessment travel insurance dental cover cycle to work scheme season ticket loan

• Discounts on various products and services

At Sedgwick not only will you be working behind the scenes for some of the UKs most trusted insurance brands helping to resolve millions of claims every year youll also be an architect of tomorrows insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15000 courses on demand training specific to roles and opportunities to continue your formal education all available to you starting from your very first day.

Youll join a community passionate about making a difference where every role contributes to a larger mission; protecting people and businesses. This isnt just a job; its an opportunity to shape the future of insurance.

Think wed be a great match Apply now we want to hear from you.

If youre unsure whether you have all the skills needed then do apply we are looking for all backgrounds from seasoned professionals to those returning to the workforce and everyone in-between.

Not only that we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual or in-person).

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