Project Administrator

Unitingwhatsnext in traffic.

At Yunex Trafficwelaunch cities into the future withforward-looking infrastructure and transport solutions making mobility safer moreefficientand more sustainable for all.

Our Commitment:

At Yunex Traffic the uniqueness of our people is our strength. Our people are at the heart of what wedoand every voice perspective and contribution is valued. The future of mobility needs people who think down differenttracksand we empower our people to transform cities all over the world. Join us and make adifferencetoo.

If we all thought the same we would never think of anything we recruit great minds from allwalks of life. We embrace diversity and createwhatsright for the world by employing the people who live in it.

At Yunex Traffic werecognisethat building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.

To ensure an inclusive recruitment experience for everyone if you need any reasonable adjustments or support at any stage of the process please contact us at so we can work together to meet your more information on the recruitment process please visit ourRecruitment Journey page onourwebsite.

Do you want to make a difference with the work you doJoin us asa Team Administrator.

This role is responsible for managing customer orders from receipt through to delivery and invoicing ensuring commitments are achieved expectations are exceeded and customer satisfaction remains at the heart of every interaction. Working closely with Operations Supply Chain Engineering Procurement Logistics and Finance teams you will proactively drive order fulfilment resolve issues and continuously seek improvements that enhance both customer experience and business performance.

Responsibilities:

• Act as the primary point of contact for customers delivering an exceptional experience through proactive communication and effective relationship management.
• Manage customer orders from receipt to delivery ensuring accurate order processing invoicing and timely fulfilment using SAP.
• Coordinate with Operations Production Procurement Logistics and Finance teams to ensure customer requirements are met and any issues are resolved quickly.
• Monitor order performance proactively managing risks delivery schedules customer enquiries and issue resolution to maintain high service levels.
• Coordinate export and logistics activities ensuring shipping documentation customs requirements and regulatory compliance are completed accurately.
• Identify opportunities to improve processes enhance customer satisfaction and support continuous improvement initiatives across the business.

Qualifications & Experience:

• Proven experience in customer service order management sales administration or a similar customer-focused operational role.
• Strong communication relationship-building and stakeholder management skills with the ability to work effectively across teams and with customers.
• Highly organised with excellent attention to detail able to manage multiple priorities and solve problems in a fast-paced environment.
• Proficient in Microsoft Office; experience using SAP or other ERP systems would be advantageous.
• Experience within a manufacturing engineering or industrial environment would be beneficial particularly with knowledge of export processes international trade compliance or continuous improvement methodologies.

We offer:

• Competitive base salary plus annual bonus
• 26 days holiday (rising to 29 with service
• 37.5-hour working week
• Excellent pension scheme with up to 10% employer contribution
• Flexible benefits tailored to your needs
• Ongoing training and development including support for professional memberships

How do I apply

We can only accept online applications. Click the Apply Now button below tosubmityour application.

About Us:

We are aglobal leader in intelligent transport systemswithmorethan 3500 passionate employees who pioneer develop createinstallandmaintaininnovative road traffic and mobilitysolutionsall over the world.

We make our roads smartersaferand greener. The work we do enables cities highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone.

Our solutions range from traffic lights tolling solutions and tunnel management to software AIapplicationsand the intelligent networking of all road users.

Become a Traffic Transformer and help usto continuetransformingtowns and cities all over the world.

What else do I need to know

To stay up to date with whatwereup to at Yunex Traffic UK including our events and some of our exciting new job roles sign up for our UK Recruitment Newsletterhere.