Production Support Specialist

Roles & Responsibilities:

• Lead PCB and product failure analysis activities across production test ensuring issues are diagnosed accurately and resolved effectively down to root cause.

- Perform component-level fault finding on failed PCBs assemblies and finished products using structured diagnostic methods.

- Investigate production test and field-return failures to identify technical root cause and define robust corrective and preventive actions.

- Support product build and test activities by providing clear failure analysis feedback containment guidance and engineering support to production teams.

• Produce clear root cause analysis reports for PCB and product failures including evidence conclusions actions owners and completion timescales.
• Apply strong electronic hardware knowledge to diagnose failures within the following areas:

- Digital and microprocessor-based circuits.

- Memories DSPs and microcontrollers.

- Analogue.

- Power supply circuits.

• Work closely with Hardware Engineering R&D Software Applications Quality Manufacturing and Production teams to resolve PCB and product failure issues.
• Provide technical expertise to ensure timely resolution of production-related failures on existing product ranges.
• Ensure all investigations follow documented policies procedures quality standards and traceability requirements.
• Analyse failed production PCBs and products to identify repeat issues trends and opportunities for design process or test improvement.
• Use structured problem-solving techniques to support containment corrective action and prevention of recurring failures.
• Apply Lean principles to improve failure analysis turnaround time investigation quality and production support effectiveness.

Qualifications:

• Degree qualified in a relevant electronics electrical manufacturing or engineering discipline with 2 years relevant experience preferred.
• HND in Electronics with an approved apprenticeship and a minimum of 3 years relevant experience.
• Strong practical experience in PCB and product failure analysis including component-level diagnosis and verification of failure modes.
• Experience using appropriate test diagnostic design and simulation tools to support electronic failure investigations.
• Proven ability to lead failure investigations from initial fault identification through to root cause confirmation and full corrective action implementation within business timescales.
• Detailed knowledge of production test philosophies and the ability to use test data to support PCB and product failure analysis.
• High level of electronic hardware knowledge with the ability to understand circuit designs diagnose faults to component level propose support solutions and prevent recurrence.

** GE Vernova is not able to sponsor employment visas or provide immigration support for this role. Candidates must possess unrestricted work authorization in the country of employment.