Product Tester

Working hours: This role is available on a part-time job-share or full-time basis.

Location: Ideally Cardiff or Fareham were flexible/Hybrid

Salary: 24500 to 27500 depending on experience plus excellent benefits

Closing date for applications: 13th August 2026

Do you have a passion for Digital Technology and delivering exceptional customer experiences

Are you naturally curious detail-oriented and motivated to ensure systems and products work exactly as they should Do you enjoy problem-solving and learning new skills in a fast-paced digital environment

As a Five-Star rated eTrade insurer were committed to delivering outstanding digital experiences for our brokers and customers. To maintain our market-leading position were looking for talented individuals who share our commitment to quality innovation and continuous improvement.

Many of our employees work flexibly in a variety of different ways including part-time flexible hours job share an element of working from home or compressed hours. This is because we want the best people for our roles and we recognise that sometimes those people arent available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing

As part of our Retail Test Team within the wider Digital and Proposition function youll play a vital role in ensuring that changes to our systems are delivered to the highest quality standards.

The team is responsible for testing new functionality enhancements and system updates across our Retail platforms helping to ensure a seamless experience for our broker partners customers and colleagues. Through thorough testing and analysis youll help identify issues before they reach production and contribute to the successful delivery of digital change.

Reporting to the Retail Test Manager youll work closely with colleagues across UKGI Pricing & Underwriting Retail teams Digital teams and external partners to support the delivery of high-quality solutions.

Key responsibilities:

• Support Test Leads in the planning development and delivery of testing activities.
• Analyse business requirements and specifications to create and maintain effective test scripts and test data.
• Execute manual and automated testing activities with accuracy and attention to detail.
• Investigate record and monitor defects through to resolution ensuring issues are clearly documented and communicated.
• Validate that system changes meet business requirements stakeholder expectations and technical specifications.
• Create maintain and enhance test tools and test data to support efficient testing processes.
• Contribute to the ongoing improvement of testing standards quality assurance processes and team best practices.
• Build and maintain a strong understanding of our products systems and customer needs.

What are we looking for

Were looking for someone who enjoys investigating problems learning new technologies and working collaboratively to deliver the best outcomes for customers and colleagues.

Essential skills & experience:

• Strong attention to detail and analytical thinking skills.
• Ability to work effectively under pressure and manage competing priorities to meet deadlines.
• A proactive approach to problem-solving and continuous improvement.
• Strong communication skills with the confidence to ask questions and challenge where appropriate.
• Ability to learn quickly and adapt to changing priorities and ways of working.
• A genuine passion for quality and delivering excellent customer outcomes.
• Strong team-working skills and the ability to build effective relationships with a range of stakeholders.

Desirable skills & experience:

• Experience analysing business requirements specifications or system changes.
• Experience of software systems or user acceptance testing.
• Knowledge of quality assurance processes and testing methodologies.
• Proficiency in Microsoft Excel including data analysis manipulation and formula creation.

Why join us

This is a fantastic opportunity to develop your career within Digital Technology working on key initiatives that improve how we serve our customers and broker partners. Youll join a collaborative and supportive team where curiosity innovation and continuous learning are encouraged and valued.

What will you get in return

Everyones different. Thats why at Zurich we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme annual company bonus private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday alongside a range of other flexible benefits

You can find out more about our wide range ofemployee benefits on our website.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Togetherwerecreating a brighter future for our customers ourpeopleand our planet.

With over 65000 employeesyoullfeel the support of being part of a strong and stable companythat isa long-standing player in the insurance industry.

Wevemade a promise to each other and every employee: to focus on sustainable impact to care about each others wellbeing to use our diverseexpertiseto be curious and optimistic and to develop the skills needed for our future.

Ifyoureinterested in working in a dynamic and challenging environment where your creativity ideas and contributions are recognised and rewarded Zurich could be just the place for you. Be part of something great.

Our culture:

At Zurich our strength comes from the diverse experiencesperspectivesand talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valuedheardand respected.

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups) with groups focused on areas such as social mobility and cultural awareness. Were proud to have receivednumerous industry awardsrecognising ourdiversity and inclusionpolicies and initiatives.

Weve created an environment that places real importance on our peoples wellbeing from a physical mental social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support alongside opportunities to learn grow and develop the skills needed for the future.

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm Zurich Community Trust is one of the longestestablished corporate trusts in the UK. Together weve supported causes across the UK through grants and volunteering contributing over 100 million in funding and volunteered time.

Your application:

Werecommitted to treating all applicants fairly and with respect irrespective of their actual or assumed background sexual orientationdisabilityor any other protected characteristic.

As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. Youll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to

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