Product Manager Service

You will take ownership of the service portfolio strategy and lifecycle management for the FDV business unit.

Key Responsibilities

• Installed Base Analytics & Business Insights: Analyze installed base data to identify trends opportunities and gaps that support portfolio decisions service strategies targeted campaigns and product development.
• Service Strategy Facilitation: Facilitate and support the service strategy process for the FDV business unit ensuring alignment between market needs installed base opportunities business goals and functional roadmaps.
• Portfolio Ownership & Lifecycle Management: Own the service portfolio from concept to launch to retirement including value proposition definition business case development lifecycle planning performance monitoring and rationalization.
• Service Product Solution & Campaign Launches: Lead the development and launch of new service products solutions and commercial campaigns ensuring successful go-to-market execution in collaboration with sales service and marketing teams.
• Voice of Customer: Gather and translate customer needs pain points and feedback obtained through direct customer interactions into actionable portfolio improvements innovation priorities and service concepts.
• R&D Roadmap Input: Define and prioritize service-related development needs and translate them into clear requirements for the R&D roadmap ensuring future offerings support customer needs and strategic priorities.
• Market Intelligence & Competitive Insights: Monitor market developments customer trends industry dynamics and competitor activities and use these insights as input for portfolio management and strategic decision-making.
• Cross-Functional Collaboration: Work closely with after-sales sales technical support field service R&D and marketing to ensure alignment on service portfolio priorities launches communication and execution.
• Marketing & Commercial Enablement: Collaborate with marketing on events campaigns communication materials and value messaging to support portfolio visibility customer engagement and sales effectiveness.
• Portfolio Performance Management: Track portfolio performance adoption profitability and customer impact using data-driven insights to optimize offerings and improve commercial success.

Qualifications :

• Bachelors degree in Mechanical Engineering Industrial Engineering Business Administration or related field.
• 5 years of experience in product management service portfolio management aftermarket management or a related commercial/technical role in industrial equipment or packaging machinery.
• Strong understanding of service business models installed base management and lifecycle management.
• Experience translating customer needs and market insights into successful products solutions or services.
• Strong analytical skills with the ability to use installed base and market data to drive decisions and identify growth opportunities.
• Experience in cross-functional collaboration with service sales R&D and marketing teams.
• Ability to manage multiple initiatives and stakeholders in an international environment.
• Strong communication and presentation skills in English; German is a plus.
• Willingness to travel for customer visits market analysis and internal collaboration.

Additional Information :

• Flexible working hours a fitness subscription a bicycle plan and a profit-sharing scheme.
• A great collegial work atmosphere with enthusiastic and professional colleagues.
• A substantial amount of responsibility and autonomy in your role.
• A wonderful on-site canteen in Weert located in a recently renovated building.

To ensure the protection of your personal data we kindly ask you to apply exclusively through our online applicant management system were unable to consider applications sent by email or post.

Remote Work :

No

Employment Type :

Full-time