Since launching in 2021 weve helped over 2000 companies including OpenAI Netflix and Airbnb run more than 1 million incidents.
The stakes are real the talent is insane and somehow its a genuinely lovely place to work. We all pull our weight go the extra mile and put in the bit of magic most companies dont have time for all while having fun and never taking ourselves too seriously.
Weve raised $96 million from Index Ventures Insight Partners and Point Nine and were growing fast. Theres never been a better time to join.
This is a small team which means huge amounts of freedom in how you work and real ownership over where the app goes over the next few years. Youll build across the stack working closely with engineering design and PMs and youll be trusted to ship value quickly without cutting corners on care.
Users come first always - because what youre building isnt just another app its the thing that supports real people through their most high-pressure moments. Were AI-forward and that shows up in how youll work day to day not just in what you ship.
Beyond your own output youll help set the bar for the team - levelling up the engineers around you as the team grows.
Who you are
Youve built and shipped high-quality iOS and Android apps - whether thats native iOS Android or React Native youve done it at scale for real users.
You enjoy breaking down complex problems and finding pragmatic paths forward rather than the perfect one.
Youre comfortable working across the stack and happy to pick up new tools or languages when the problem calls for it.
You care deeply about the user experience and you actually want to speak with customers not just read about them in a ticket.
You write clear maintainable code and you know when to optimise for learning over polish.
Youre comfortable with ambiguity and thrive in early-stage ideation - youd rather share a rough draft at 70% done and adapt from feedback than disappear for two weeks chasing perfect.
You have a point of view on product direction and arent shy about putting it forward.
Supporting you
We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.
Private medical insurance. Seriously good cover - we want you and the people you love to be looked after.
Competitive annual leave. Showing up at your best requires switching off and we make sure you have time to do that.
First Friday of every month off. Yes seriously.
Enhanced pension. We put real money in because future-you deserves better than an afterthought.
Meaningful equity. Were rapidly scaling and everyone who helps shape the outcome should share in it.
Unlimited AI spend. For everyone not just engineers. Were all-in on AI across the company and we expect you to be too.
Generous parental leave. The early days with a new baby matter more than anything were doing here and we want you to be present for them.
Two budgets that have your back. 1000 to invest in your setup 500 a year to invest in yourself.
Required Experience:
IC
A little about us is the leading AI incident response platform relied on by some of the best engineering teams in the world when things go wrong.Since launching in 2021 weve helped over 2000 companies including OpenAI Netflix and Airbnb run more than 1 million incidents.The stakes are real the talen...
Since launching in 2021 weve helped over 2000 companies including OpenAI Netflix and Airbnb run more than 1 million incidents.
The stakes are real the talent is insane and somehow its a genuinely lovely place to work. We all pull our weight go the extra mile and put in the bit of magic most companies dont have time for all while having fun and never taking ourselves too seriously.
Weve raised $96 million from Index Ventures Insight Partners and Point Nine and were growing fast. Theres never been a better time to join.
This is a small team which means huge amounts of freedom in how you work and real ownership over where the app goes over the next few years. Youll build across the stack working closely with engineering design and PMs and youll be trusted to ship value quickly without cutting corners on care.
Users come first always - because what youre building isnt just another app its the thing that supports real people through their most high-pressure moments. Were AI-forward and that shows up in how youll work day to day not just in what you ship.
Beyond your own output youll help set the bar for the team - levelling up the engineers around you as the team grows.
Who you are
Youve built and shipped high-quality iOS and Android apps - whether thats native iOS Android or React Native youve done it at scale for real users.
You enjoy breaking down complex problems and finding pragmatic paths forward rather than the perfect one.
Youre comfortable working across the stack and happy to pick up new tools or languages when the problem calls for it.
You care deeply about the user experience and you actually want to speak with customers not just read about them in a ticket.
You write clear maintainable code and you know when to optimise for learning over polish.
Youre comfortable with ambiguity and thrive in early-stage ideation - youd rather share a rough draft at 70% done and adapt from feedback than disappear for two weeks chasing perfect.
You have a point of view on product direction and arent shy about putting it forward.
Supporting you
We work hard and we think life outside work matters just as much. Our benefits pack is built to support both.
Private medical insurance. Seriously good cover - we want you and the people you love to be looked after.
Competitive annual leave. Showing up at your best requires switching off and we make sure you have time to do that.
First Friday of every month off. Yes seriously.
Enhanced pension. We put real money in because future-you deserves better than an afterthought.
Meaningful equity. Were rapidly scaling and everyone who helps shape the outcome should share in it.
Unlimited AI spend. For everyone not just engineers. Were all-in on AI across the company and we expect you to be too.
Generous parental leave. The early days with a new baby matter more than anything were doing here and we want you to be present for them.
Two budgets that have your back. 1000 to invest in your setup 500 a year to invest in yourself.
From the first alert to the final follow-up, incident.io integrates on-call, incident response, and status pages into one powerful incident management platform.