Product and Innovation Manager

Product & Innovation Manager

Barbican London Hybrid Working Commercial Permanent Full Time

Competitive salary available depending on experience

37.5 hours per week

As our Product & Innovation Manager you will play a key role in delivering Nuffield Healths purpose to build a healthier nation by designing developing and evolving customer-centric products services and propositions. With a focus on Primary Care and Corporate offerings youll ensure seamless high-quality customer journeys across all Nuffield services from initial engagement through to outcomes and follow-up care creating integrated pathways that meet the needs of consumers employees and clients.

As our Product & Innovation Manager youll:

• Interpret customer needs using insights and market research to shape current and future products and services

• Design and develop individual and bundled propositions aligned to different customer segments and improved health outcomes

• Define and evolve a clear product and services catalogue with measurable KPIs aligned to strategic objectives

• Build strong internal and external relationships to stay ahead of trends in Primary Care corporate healthcare and wellbeing technologies

• Develop clear consistent product requirements and robust business cases to support investment and prioritisation decisions

• Collaborate cross-functionally to ensure high clinical standards excellent execution and market-leading customer experiences

• Ensure seamless high-quality customer journeys across all touchpoints including digital in-person and referral pathways

• Establish and manage partnerships including supporting contract negotiations and aligning with commercial and strategic goals

To succeed as a Product & Innovation Manager youll bring:

• Proven experience in product/service design and innovation within a complex transforming organisation

• Strong stakeholder management influencing and communication skills at all levels

• Good understanding of healthcare trends Primary Care services and emerging technologies

• Commercial acumen with the ability to develop profitable sustainable product portfolios

• Excellent analytical conceptual thinking and problem-solving capability

• Resilience leadership capability and the ability to navigate ambiguity and drive outcomes

• Strong relationship-building skills with internal teams partners and clients

• Collaborative outcome-focused approach with a clear understanding of Nuffield Healths strategic direction

Helping you feel good.

We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options.

At Nuffield Health we take care of whats important to you.

If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.

Apply today It starts with you.