Process Analyst

Closing Date

Process Analyst

• Location: Durrington (with travel to Falmer)
• Contract: Permanent Full Time (37 hours)
• Hybrid: Minimum 2 days onsite a week
• Salary - Competitive

Role Overview

Were growing our Process & Intelligent Automation team and are looking for Process Analysts to join our team.

Water is one of societys most essential services but few people realise the scale of technology innovation driving the industry forward. At Southern Water were building a technology-enabled organisation where data AI automation and digital innovation are helping us improve services for customers and protect the environment.

Were creating a new Intelligent Automation and Process Engineering capability that will sit at the heart of this transformation. This is your opportunity to help redesign how work gets done combining low-code technologies orchestration and AI-powered solutions to deliver smarter faster and more efficient ways of operating.

Youll work on meaningful challenges with real-world impact helping to shape a scalable automation ecosystem and influence how this growing capability evolves. If youre excited by innovation solving complex problems and making a genuine difference theres never been a better time to join Southern Water.

As you grow in the role youll take on more ownership of complex initiatives helping to shape best practice influence stakeholders and support the development of process excellence across the organisation.

Essential Skills & Experience

• Process mapping is a core part of this role. Youll need substantial experience leading and delivering multiple process mapping and optimisation projects with strong BPMN 2.0 expertise and the ability to map complex end-to-end business processes.
• Ability to support or lead process discovery workshops and stakeholder engagement
• Strong analytical skills with the ability to identify inefficiencies risks and improvement opportunities
• Experience interpreting process data KPIs and operational performance
• Ability to produce clear structured documentation (process maps SOPs artefacts)
• Awareness of automation and digitisation opportunities within processes
• Experience with process mapping tools (ARIS)

Desirable Skills & Experience

• Lean Six Sigma (Yellow / Green / Black Belt)
• BCS or IIBA Business Analysis qualifications
• Experience coaching or supporting junior analysts
• Exposure to automation tools (Power Automate RPA Alteryx)
• Understanding of regulated environments and compliance requirements
• Interest in process optimisation digital transformation and automation

Southern Water offers career progression training and development opportunities.

Southern Water is at the forefront of transforming Britains water industry investing significantly to enhance resilience sustainability and service excellence. With 7.8bn planned investment for 2025-30 this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

At Southern Water we believe diverse perspectives drive innovation. If youre passionate about making a positive impact and think you can bring value to our team wed love to hear from youeven if you dont tick every box.

We welcome applicants from all backgrounds identities and experiences. We do not discriminate based on race ethnicity gender sexual orientation age disability religion or any other protected characteristic. If you need reasonable adjustments during the recruitment process please let us know.

At Southern Water we believe diverse perspectives drive innovation. If youre passionate about making a positive impact and think you can bring value to our team wed love to hear from youeven if you dont tick every box. Your unique skills and experiences could be exactly what we need.

If this role isnt quite what youre looking for but are keen to be contacted about opportunities at Southern Water you can register your details here: Introduce Yourself (- Introduce Yourself)

Our Commitment to Diversity

We welcome applicants from all backgrounds identities and experiences. We do not discriminate based on race ethnicity gender sexual orientation age disability religion or any other protected characteristic. If you need reasonable adjustments during the recruitment process please let us know.

Additional information:

In line with Southern Waters security requirements successful candidates will be required to provide evidence of their identity eligibility to work in the UK criminal record check (DBS) and verification of their employment and/or education history for the past three years.

Appointment to this role is subject to the successful completion of all pre-employment checks including security vetting.

Please note that if a candidate does not meet the required security standards or fails to pass the vetting process Southern Water reserves the right to withdraw the offer of employment. Some positions may also require higher levels of security vetting which may involve providing additional documentation.

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