Principal Product Designer

Location: UK Based Remote-first (with monthly travel to London)

At Unmind were here to create better mental health.

We believe mental health should be a source of strength not struggle for people teams and entire organisations.

We combine science technology and human care to help companies like Uber Disney Major League Baseball and the NHS improve mental health and drive performance.

Now were looking for more brilliant people to help us do it.

Our Values

Were building a company where ambition and empathy go hand in hand.

Outpace the rest Move fast. Deliver excellence.

Stronger together We go further faster together.

Client first We win when our clients win.

Inclusion & Belonging

Were building a place where everyone feels seen heard and supported and where difference is celebrated.

If you need adjustments during the process tell us when you apply or email .

Learn more about how we hire and our commitment to equity in our Candidate FAQ

Were looking for a Principal Product Designer to shape complex cross-platform journeys that help members find the right support at the right moment and help that support create measurable lasting change.

Youll bring design-led thinking to roadmap and strategy own high-impact experiences across our B2B2C platform and model beautiful rigorous product design for complex member and client needs.

What youll do

• Lead the design of complex journeys across web and mobile helping members find understand and access the right support at the right moment.

• Shape product strategy and roadmap conversations through research synthesis analytics concept exploration and future-state prototypes connecting design decisions to measurable member client and business outcomes.

• Produce high-quality design work across web and mobile experiences including complex workflows edge cases error states and moments where trust clarity and human care matter.

• Explore how AI-enabled personalised or data-informed experiences can help members access support in ways that feel useful transparent safe and human.

• Design clear actionable client-facing experiences that help organisations understand engagement outcomes and the value Unmind is creating.

• Build lightweight research and learning practices that help teams understand member and client needs test assumptions quickly and make better product decisions.

• Support the evolution of our design system and product patterns at scale helping strengthen consistency accessibility adoption and craft across the product experience.

In the spirit of equity and continuous growth we invite you to remove education from your CV. Qualifications are not a factor in our decision-making. However some experience in the following is important for this position:

• You have significant product design experience ideally in complex B2B2C enterprise SaaS environments.

• Youre able to shape coherent product experiences across web and mobile balancing system-wide consistency with platform-specific interaction patterns.

• Youve developed a portfolio that shows end-to-end ownership: framing ambiguous problems shaping strategy and shipping detailed high-quality product design.

• You have owned or significantly shaped a design system at scale including governance and adoption.

• Youre comfortable holding a high bar with autonomy setting direction as well as following it.

• Strong written and verbal communication with the ability to tell the story of a design decision clearly to engineers product managers and executives.

• You mentor or elevate other designers even without formal management responsibility.

• You know how to use AI thoughtfully as part of the design process from discovery and synthesis through to prototyping and product delivery.

Tip for candidates: If youre unsure whether to apply do. We know great people dont always tick every box.

We believe wellbeing and performance go hand-in-hand and we build our environment to support both.

A few highlights:

Private medical for you & your family

Equity in Unmind

Generous gender-neutral parental leave

25 days holiday birthday celebration days

Revive & Thrive Days company-wide Friday off monthly

Flexible working early Friday summers

Remote-first within the UK with monthly in-person meet-ups and access to a London co-working space

Annual learning budget learning leave

Free weekly therapy or coaching sessions

Wellbeing support via WellHub & Bippit

See all benefits on our Careers Page

Required Experience:

Staff IC