Principal Engineer, Workforce, Customer & Agentic Identity Hybrid

At Allstate great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts air bags and graduated driving laws to being an industry leader in pricing sophistication telematics and more recently device and identity protection.

Your role in the team

The Principal Engineer Workforce Customer & Agentic Identity leads the technical strategy architecture and modernization of identity capabilities across workforce customer machine and emerging AI agent identities. This hands-on technical leader champions secure frictionless customer and employee experiences by partnering closely with engineering product and security teams to evolve authentication authorization governance and access management capabilities. Leveraging deep expertise in modern identity platforms Zero Trust principles and emerging agentic identity models the Principal Engineer influences enterprise strategy drives adoption of transformative solutions and helps shape the future of identity across Allstates digital ecosystem.

Key Responsibilities

• Define and drive the technical strategy and architecture for workforce customer machine and agentic identity platforms across the enterprise.
• Champion identity as a business enabler by improving customer authentication experiences while maintaining strong security governance and compliance standards.
• Partner directly with engineers architects product teams and security leaders to design implement and modernize identity solutions.
• Provide technical leadership for authentication authorization federation identity governance lifecycle management privileged access management and access certification capabilities.
• Lead the evaluation design and adoption of identity platforms and technologies including Ping Identity SailPoint and emerging identity standards.
• Drive Zero Trust initiatives through implementation of MFA risk-based authentication fine-grained authorization identity governance and least-privilege access controls.
• Define identity strategies and governance models for machine identities service accounts workload identities and emerging AI agents.
• Establish identity controls and lifecycle processes for autonomous and agentic systems including delegated authority ownership governance and privileged access management.
• Influence and drive enterprise adoption of identity modernization initiatives by clearly articulating business value customer impact and security outcomes.
• Collaborate with digital product teams to create seamless secure and scalable customer identity experiences that improve engagement trust and retention.
• Remain actively involved in architecture troubleshooting integration design and implementation efforts while mentoring engineering teams and driving technical excellence.
• Establish engineering standards reference architectures and best practices that advance Allstates long-term identity roadmap and Zero Trust strategy.

Skills & Capabilities

• Ability to influence enterprise strategy and drive adoption of identity modernization initiatives.
• Strong change leadership and stakeholder management skills across engineering security product and business teams.
• Proven ability to communicate the value of identity solutions and build consensus around technical decisions.
• Technical leadership experience guiding architectures engineering standards and best practices.
• Customer-centric mindset focused on balancing security usability and business outcomes.
• Ability to lead through influence navigate ambiguity and drive enterprise-wide change without direct authority.
• Experience influencing vendor roadmaps and product strategies to align with evolving business objectives and operational priorities.

Essential criteria

• All applicants must demonstrate they have a legal right to work in the UK for employment at is not providing sponsorship for this vacancy.
• 5 years of experience designing and implementing enterprise Identity and Access Management (IAM) solutions.
• 5 years of experience managing engineering teams
• Working knowledge of Ping Identity SailPoint or similar identity and access management platforms.
• Strong knowledge of customer identity workforce identity federation SSO MFA privileged access management identity governance and access certification.
• Experience designing and implementing Zero Trust identity architectures including conditional access risk-based authentication fine-grained authorization and least-privilege access controls.
• Experience supporting machine identities workload identities service accounts certificates secrets management and cloud-native identity models.
• Familiarity with emerging AI and agentic identity concepts governance models and authorization frameworks.
• Proven ability to influence senior leaders drive enterprise adoption and communicate complex technical strategies across diverse stakeholder groups.

Desirable criteria

• Bachelors degree in Computer Science Cybersecurity Information Technology Engineering or a related technical field.
• Relevant IAM or security certifications such as CISSP CCSP SailPoint Ping Identity Microsoft Security or equivalent.

Supervisory Responsibilities

• This job has supervisory duties.

Job Posting End Date: Friday 28th August 2026 11.59pm

#SE1 #Hybrid

Skills

Cloud Infrastructure Identity Access Management (IAM) Identity Governance Technical Leadership Technical Strategy

Why join us
Allstate NI is proud to be Allstates European Digital Centre of Excellence a hub for innovation and engineering excellence. Were recent winners of Best Place to Work in IT (100 employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards and weve been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey.

Were a product-driven cloud-first organisation delivering real outcomes through modern technology a digital product-centric talent model and a culture rooted in engineering excellence. Our teams work in cross-functional structures guided by an outcome-based delivery approach that accelerates speed agility and value.

We also invest in you. At Allstate NI your career growth matters. Youll have access to our Continuous Learning Hub designed to support skills development and professional advancement through tailored learning paths certifications and mentoring opportunities. Whether youre deepening technical expertise or exploring leadership roles we provide the tools and support to help you thrive.

As well as receiving a competitive annual salary our reward package includes:

• Corporate bonus scheme
• Pension scheme
• Annual performance-related pay reviews
• Life assurance and income protection
• Flexible working options
• Hybrid working
• Private medical and dental insurance
• Access to an employee assistance programme
• Discounted gym membership
• Two paid volunteering days each year
• Cycle to work scheme

Be part of a high-performing socially responsible organisation where your work has purpose and your growth is supported every step of the way.