Principal Content Strategist, Ecommerce

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global

Make your mark at one of the biggest names in payments. Were looking for a Principal Content Strategist to join our ever evolving Marketing team and help shape the future of global commerce.

What youll own

• Develop and implement a comprehensive content strategy tailored to drive awareness and build trust with Global Payments audience of ecommerce companies

• Identify new content topics through a variety of methods (customer interviews competitive analysis internal council of product marketers sales leaders & executives etc.) using a journalists instinct for a great story

• Plan and produce content such as video podcasts live event webinars or interactive web pieces with internal partners and vendors.

• Create and manage a detailed editorial calendar in alignment with our distribution teams leveraging our organic social channels paid campaigns and email marketing efforts

• Own our bi-weekly newsletters which packages up all of our video content blogs interactive content and customer stories to ensure these valuable assets find their audience

• Interview internal and external SMEs incorporating customer voices & proprietary data in our content to help it stand out from the pack

• Work within our webinar platform and CMS to ensure the entire registration go-live and post-event experience is smooth for attendees.

• Define and implement content models and schemas to standardize content structures facilitating reuse and scalability

• Partner with Product Marketing to activate and execute on product launch campaigns and landing pages targeting Restaurants

• Map all content to the buyers journey and align content plans with business goals

• Determine how to leverage AI tools to accelerate the velocity of our content creation and develop interesting new content formats for our audiences

• Measure analyze & report on content performance to inform future content trends. As we get more feedback from our audiences youll take that feedback and help the team refine our topics and messaging.

• Develop all content with an eye for updates optimization and repackaging to reinforce our belief that content isnt set-it-and-forget-it

• Keep a pulse on the latest content trends to stay ahead of the curve and and then beyond it

What youll bring

• 5 years experience in content marketing ideally for a tech company (bonus points for e-commerce or point-of-sale experience)

• Experience as a strategic thinker and rapport builder to drive cross-functional participation and enthusiasm about our content strategy program

• Experience with multiple varieties of content (video webinar written interactive etc.) and/or channels (social email campaigns etc.)

• Top-notch research communication and editing skills with strong instincts for a great story

• A strong editorial sensibility and the ability to balance AI-enabled insights with human creativity and judgment

• A campaign mindset for all content created

• Proficiency in LinkedIn Instagram Facebook Reddit and YouTube platforms (and maybe consider yourself TikTok-curious)

• Experience working directly with Sales Product Marketing and Customer Success

• Keen ability to distill complex information down to easily understood and marketable content

• Fluency in revenue marketing basics like lead scoring content-influenced pipeline and funnel stages

• Extremely well organized with managing editorial calendars and deliverables with an impeccable attention to detail

• Ability to work in a fast-paced environment and comfortable acting with evolving information

• A desire to experiment grow together as a high-performing team and put your unique stamp on something brand new

Its a bonus if you have

• Experience with interactive content development tools like Ceros and managing a podcast

About the team

Our inclusive and global teams win together every day. Were proud to have the best minds in the industry who you can learn from as you grow your career. The people the energy the connections its unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client act like an owner and win as one team. Were curious and innovative always finding better ways to deliver impact. We empower each other to make decisions and its our passion that drives excellence in everything we set out to do.

Does this sound like you Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .