Pre-Loved Admin Assistant

The role:

Reporting to the Head of Merchandising UK & EU this role is vital to the day to day running of Pre-Loved and key to delivering ambitious sales growth. Supporting the Senior Digital Trading Executive this role will assist on all administrative areas of Pre-Loved from product set up pricing stock management reporting and trading. The ideal candidate will have a strong interest in circular fashion and sustainability and represent The Mulberry Exchange with enthusiasm.

Duties & Responsibilities:

• Set up and maintain the Pre-Loved product catalogue including static and 360 ecom imagery in e-commerce platform (Hybris/Shopify) and internal PIM (product information management) system.
• Ownership of all relevant Pre-Loved product reports utilising Excel Google Sheets Prima BusinessObjects and more.
• Launch new products 4 different regions collaborating cross functionally with other teams (e.g. Buying & Merchandising and Planning) to ensure a timely and successful launch.
• Work with the Senior Digital Trading Executive to set and load RRPs taking into consideration historic performance and product margin.
• Work with the regional teams to select stock packages tailored to each specific site/store/pop up.
• Build and maintain a strong relationship with the warehouse teams to ensure efficient product flow.
• Visually merchandise product listing pages (PLPs) managing PLPs sort order whilst balancing commercial and creative priorities ensuring sort order aligns with channel (e.g. e-mail homepage) landing points.
• Manage Pre-Loved PLP badging 4 different regions.
• Highlight stock opportunities based on historic and current performance.
• Ensure requests and queries from the Digital Customer Care team regarding Pre-Loved are addressed in a timely manner.
• Collaborate with several teams (including Buying & Merchandising Planning Retail Operations Logistics Customer Care Lifetime Service Centre Marketing Image and more).
• Assess competitor activities and landscape to benchmark Mulberry against peers ensuring the brand is in-line with or ahead of industry standards and customer expectations. Feedback to Digital team and wider teams with suggested actions to wider business.

Culture:

• Embrace and demonstrate the Mulberry values and behaviours: honesty dynamism and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture through behaving in a way that is open-minded and respectful towards others and understanding that your views opinions and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

• As a certified B Corp we are committed to using business as a force for good. Youll be encouraged to incorporate environmentally and socially responsible practices into your work supporting ourMade to Laststrategy across Climate Circularity and Community.
• Help foster a culture where diversity is celebrated and every individual feels valued respected and included. Champion equity empathy and understanding in all interactions - internally and externally.

Skills & Knowledge:

• Highly motivated and enthusiastic individual with a strong interest in sustainability and circular fashion.
• Strong commercial acumen and analytical mindset with high level of numeracy.
• An agile and engaged learner quick to pick up new things and comfortable with learning new processes/systems.
• Incredibly organised and detail oriented with ability to manage multiple tasks and deadlines whilst ensuring work is consistently delivered to a high standard.
• Collaborative team player able to work cross-functionally across internal teams and with remote regional teams.
• Problem solving attitude whilst keeping cool under pressure.
• Excellent communication and literacy skills both verbal and written.
• Proficient in Microsoft Office (Excel Word PowerPoint).
• Not essential but desirable - experience using e-commerce tools (e.g. Shopify Google Analytics Content Square)

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications skills or experience and as they relate to the particular you need us to make any adjustments to our application or interview processes to enable you to be at your best please email us atemailprotected.