Practice Manager

Practice Manager

Abbey Veterinary Centres Multi-Site Practice South Wales

Salary: Up to 42000 DOE Full-time Monday-Friday (40 hours)

Ready to inspire people make a difference and help shape the future of a thriving veterinary practice in beautiful Wales

Abbey Veterinary Centres has an exciting opportunity for an experienced and people-focused Practice Manager to join our friendly well-established multi-site practice.

Working alongside our Clinical Directors youll play a key leadership role in driving operational excellence supporting and developing our teams and helping shape the future direction of the business.

About Us

Since the 1980s Abbey Veterinary Centres has been providing exceptional veterinary care across Monmouthshire Gwent and Powys.

We are proud to offer:

• Four RCVS-accredited branches across Abergavenny Monmouth Brecon and Tredegar
• A skilled team of 12 vets including certificate holders in Surgery Medicine and Radiology
• An experienced nursing team and dedicated support colleagues
• A loyal client base and strong reputation for quality patient care

The Role

This is a varied and rewarding leadership position where youll work closely with the Clinical Directors to ensure the smooth day-to-day running of the practice while fostering a positive and supportive culture for both colleagues and clients.

Key Responsibilities

• Lead coach and support practice teams across our sites
• Manage and develop administrative and support teams
• Oversee recruitment onboarding employee development and workforce planning
• Support performance management processes including appraisals 1:1s and absence management
• Promote a positive team culture and effectively manage employee relations matters
• Drive high standards of customer service and support the resolution of client concerns
• Monitor operational performance compliance health and safety and practice standards
• Support financial performance through effective resource stock and debt management
• Identify opportunities for continuous improvement efficiency and practice growth
• Work collaboratively with Clinical Directors and the wider VetPartners network to deliver business objectives

About You

Were looking for a confident and capable manager with a passion for people leadership and operational excellence.

You will ideally have:

• Previous management experience within a veterinary practice or similar environment
• Strong people management and team development skills
• Excellent communication and organisational abilities
• Experience managing multiple priorities and implementing change
• A proactive solutions-focused approach
• A commitment to delivering outstanding client and patient experiences

Most importantly youll be a supportive leader who enjoys building strong relationships and helping teams thrive.

Why Join Us

We are situated in a beautiful part of Wales with outstanding natural scenery. The area is known for its rolling countryside beautiful mountains historic market towns and easy access to outdoor pursuits including walking cycling and exploring nearby national parks.

Despite its peaceful setting the region is well connected with straightforward links to larger towns and cities making it an attractive option for those seeking space and quality of life without feeling isolated.

As proud members of the VetPartners family our excellent benefits include:

• 6 weeks holiday including bank holidays
• Health Cash Plan
• Discounted veterinary fees
• CPD and training support
• Company sick pay
• Cycle to Work scheme

• Offers discounts and cashback on shopping travel entertainment and much more

• Annual pay reviews
• Career development opportunities
• A strong focus on colleague wellbeing

Join an Employer of the Year

VetPartners is recognised for its outstanding colleague culture support and development opportunities.

For an informal discussion or to apply please contact:

**Please apply directly - no agency submissions**

Required Experience:

Manager