Power Platform Product Specialist

Successful businesses rely on a unique set ofideasandpeople. We help our clients protect and develop those vital assets unlockingpossibilitiesfor future success.

From iconic brands and leading multinationals to pioneering start-ups we are proud to work with a huge range of inspiring clients helping them to turn their ideas into reality and get the best from - and for - their people.

Our people are not only exceptional at what they do they also enjoy doing it and consistently give their best to a firm theyre proud to be part of. This stems from ourfirm cultureand our ethos ofbravery and kindness. That ethos runs through everything we do from our approach to recruitment business practices and DEI activities to the day-to-day environment in our office and our relationships with clients.

With an internationally minded team of more than 800 working across key areas of law plus strategic partnerships around the world weve got both the combination and calibre of legal experts it takes to enable our clients businesses to thrive. Whether it is providing global employment law advice managing a global IP portfolio or piecing together a multijurisdictional corporate transaction we are able to have the right people in the right place at the right time.

The Applications team at Lewis Silkin is made upofProductsData&Architectureand FinanceTransformation. This role will sit within the Portfolio teamwho heavily support and develop the D365 CRM/CSM products. D365 and the use of the Power Platform sits at the heart of the CTO strategy. Utilising it we endeavour to create exciting and efficient solutions for the wider business.

We are looking for a Power Platform Product Specialistto raise the technical bar within our Portfolio team. This is a hands-on engineering role for someone who builds high-quality solutions across D365 Sales D365 Customer Service and the wider Power Platform and who wants to help elevate what our function can deliver.

You will sit at the centre of a clear delivery model. Our Delivery Analyst shapes well-defined work with clear acceptance criteria; our Microsoft Platform Engineer sets the architecture standards and technical direction; and you turn that into robust scalable and supportable solutions. You will work closely with the Engineer as their technical counterpart sharing ownership of build quality and pushing our engineering standards forward.

You will automate the manual integrate the disconnected and use AI to work smarter. If you enjoy solving real problems for real people and take pride in solutions that last this is a chance to make a visible difference across the firm.

Key Responsibilities

Build

• Design develop and support solutions using Power Automate D365 Sales D365 Customer Service and the wider Power Platform.
• Deliver technical customisation and extension work; automations integrations and configuration that meet real business needs.
• Build to agreed engineering standards; environments ALM security and integration patterns set with the D365 Engineer.
• Write solutions that are scalable maintainable and well-documented not just quick to ship.
• Contribute to peer reviews and help lift the technical quality of everything the team produces.

Support and Improve

• Support and continuously improve our existing D365 and Power Platform solutions.
• Investigate issues find the root cause and deliver permanent fixes rather than workarounds.
• Identify opportunities to automate simplify and improve the experience for our users.
• Maintain clear current technical documentation and solution artefacts.

Collaborate and communicate

• Work closely with the Delivery Analyst to turn well-shaped stories into working software.
• Partner with the D365 Engineer to keep solutions aligned to architecture standards and best practice.
• Engage business stakeholders directly to understand the problem before building the solution.
• Work effectively with our Microsoft delivery partner and other suppliers where needed.
• Share what you know and help the wider firm get more from the Microsoft platform.

You are a curious hands-on builder who enjoys shipping useful things and improving them. You take pride in leaving something better than you found it and you know the best solutions come from good engineering good listening and good judgement.

Essential experience required

• Strong hands-on experience building with Power Automate.
• Solid experience configuring and supporting D365 Sales.
• Solid experience configuring and supporting D365 Customer Service.
• A track record of building real technical solutions on the Microsoft Power Platform.
• Strong problem-solving and troubleshooting skills and the drive to fix things properly.
• Clear communication skills with both technical and non-technical audiences.
• A genuine interest in AI and using it to work more efficiently; for example accelerating user story creation test case generation documentation and analysis.

Preferred experience

• Power Apps (canvas and model-driven).
• Power Pages.
• JavaScript APIs plug-ins custom integrations or other pro-code Power Platform development.
• Azure DevOps (ADO).
• Experience of agile delivery.

Desired experience however not essential

• Application Lifecycle Management (ALM).
• SharePoint.
• Copilot Studio or AI Builder.
• Experience in a legal or professional services environment.

Certifications

Microsoft certifications are desirable but not essential. You do not need to hold all of them and we welcome applications from candidates who are actively studying towards them. Relevant examples include PL-900 PL-200 PL-400 MB-210 (D365 Sales) and MB-230 (D365 Customer Service).

At Lewis Silkin our ethos is simple. We strive to do the best for our clients our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts a variety of points of view that can trigger discussions or deliver innovative results and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work ensuring we provide the best possible service to our clients. We are committed to supporting candidates throughout the recruitment process by supporting anyone who requires adjustments in order to ensure they have the opportunity to perform at their best. All applicants will be considered equally and fairly. If youd like to request any adjustments throughout the recruitment process or would like to discuss flexible working patterns please email the recruitment team in confidence ().