Post Room Scanning Indexing Assistant

Responsibilities

• Transfer scan and index documents and images into electronic and digital formats.

• Retrieve deliver file and store records in line with operational procedures and daily schedules.

• Dispatch destroy and audit client documentation in accordance with established processes and compliance requirements.

• Maintain accurate records and ensure information is stored securely and efficiently.

• Carry out administrative and clerical duties to support day-to-day operations.

• Deliver timely and effective support to customers ensuring all service level agreements (SLAs) are met.

• Contribute to continuous improvement by identifying opportunities to enhance efficiency and accuracy within document management processes.

• Strong attention to detail and a commitment to maintaining data accuracy.

• A proactive and dependable approach to your work.

• The ability to manage multiple tasks and adapt to changing priorities.

• A customer-focused mindset with a passion for delivering excellent service.

About Capita Local Government

Capita Local Government has many close long-standing relationships with local councils supporting them in the challenges they face by delivering a variety of services. We know that technology can help transform public services and to do that requires investment and innovation and were working to develop new approaches here.

Whats in it for you

• A competitive basic salary (25155)

• 23 days holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice

• Auto-enrolment to our company pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more

• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology

• Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform

Unlock Your Potential with Capita

At Capita your career can take you wherever your ambition leads. Youll become part of a diverse network of talented forward-thinking professionals working across a wide range of disciplines and sectors. Were committed to your growth offering endless opportunities to expand your skills explore new paths and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first always Fearless innovation Achieve together Everyone is valued

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Equal Opportunities

At Capita were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if youd like to discuss any adjustments you might need during your recruitment process. Please email or calland well get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process please email our Talent Acquisition team -

AI & Fair Recruitment at Capita
At Capita we use technology including AI-enabled tools to help us manage applications consistently and fairly. These tools support our recruitment teams they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team and all decisions are made by people. If you need any adjustments during the process were here to support you.

How We Use AI in Our Hiring Process
To help us deliver a fair consistent and efficient recruitment experience Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments please let us know and well be happy to support you.