Portfolio Insight & Performance Manager
Job Summary
R358402 Portfolio Insight and Performance Manager
We are seeking a talented individual to join our Portfolio Solutions Fast Track team at Marsh Risk. This role will be based in London Birmingham or Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
ThePortfolio Insight & Performance Manageris responsible for building and then leading a best-in-class insurer-qualityPortfolio Management capabilityfor Fast Track. The role will establish the processes insights and governance required to monitor portfolio performance identify emerging trends and risks and support decision-making across the underwriting lifecycle.
Once established the role will own the day-to-day portfolio insight and performance process developing and monitoring both backward-looking and forward-looking metrics to provide a clear view of portfolio health. This includes identifying key insights opportunities and potential challenges across the developing portfolio and translating those insights into practical action plans in partnership with theChief Underwriting Officer (CUO)andRegional Underwriting Leads.
The role will also lead theUnderwriting Business Planprocess and ensure that Fast Tracks performance is considered through the combined lens of theclient broker MGA and carrier balancing commercial growth with underwriting portfolio balance. The Portfolio Insight & Performance Manager will oversee bothClaims and Underwriting Performanceanalysis and will leverage centralActuarialsupport and outputs to strengthen insight planning and execution.
We will count on you to:
- Build and embed an insurer-quality portfolio management framework for Fast Track.
- Define and implement the processes metrics and governance required to monitor portfolio performance effectively.
- Develop and monitor both backward-looking and forward-looking portfolio performance metrics.
- Analyse portfolio trends to identify key insights opportunities and potential challenges.
- Work with the CUO and Regional Underwriting Leads to develop action plans in response to portfolio insights.
- Support initiatives aimed at improving portfolio performance such as driving increased adoption in priority segments (e.g. German Cyber) to support indexation.
- Own and run the ongoingUnderwriting Business Planprocess.
- Coordinate inputs from placement underwriting actuarial claims and other stakeholders.
- Leverage central Actuarial outputs to inform portfolio analysis and planning.
- Interpret actuarial data and translate it into practical underwriting insight.
- Build strong working relationships to support informed and coordinated portfolio decisions.
What you need to have:
- Experience in portfolio management underwriting performance actuarial analysis insurance analytics or a similar role.
- Strong understanding of underwriting performance claims performance and portfolio optimisation.
- Experience developing management information metrics and insight frameworks.
- Ability to translate complex data into clear commercial recommendations.
- Analytical and commercially minded
- Strategic but practical and execution-focused
- Strong communicator and collaborator
What makes you stand out
- Strong stakeholder management skills with experience working across underwriting claims actuarial and leadership teams.
- Ability to balance strategic thinking with hands-on execution.
- Experience working in or with MGA carrier broker or client-facing insurance environments is highly desirable.
- Comfortable working across multiple stakeholder lenses
- Proactive structured and outcome-oriented
- Able to challenge constructively and influence decision-making
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
Manager