Platform Owner
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Job Summary
Platform Owner(CRM)
Location:London (Hybrid working)
Salary:68000 - 74000
Department:IT Service Operations
Charity People is proud to be partnering with a globally renownedorganisationto recruit a Platform Owner (CRM). This is an exciting opportunity to take ownership of a critical technology platform ensuring it delivers high-quality services and maximum value while supporting large-scale digital transformation.
This role is ideal for a strategic delivery-focused professional who thrives in complex environments and enjoys working at the intersection of technology service management and stakeholder engagement.
About the role
Working as a key member of the project team the Platform Owner for CRM will have full responsibility for ensuring the Platform delivers as much value as possible. You willbe responsible formaximisingthe value from any relevantorganisationaltechnology Platform with full accountability for the quality of the service you provide.
In addition the Service Owner will understand how their service underpins another business service (such as those offered by HR or Finance) whilstmaintainingan effective understanding of the entire service landscape including boundaries with other services and interdependencies.
About you
The key requirements for this role surround the following skills and experience:
Previousexperience of implementing and supporting Microsoft Dynamics in a large scale and complexorganisationalstructure.
You will needa very goodunderstanding of Dynamics and being able to quickly understand new concepts and lead a technical team.
It is essential that you have good interpersonal skills and can persuade and influence senior stakeholders.
You will beskilfulatfacilitatingand enabling team collaboration have knowledge across both delivery and service and be able to manage conflicting priorities.
Experience working as a Product/Platform Owner role or within an agile environment
Ability to understand complex customer demands and turn them intoeasy to understanduser stories
Proactively working with other people teamspartnersand functions for the benefit of the wider institution
How to apply
If you are interested in this role please email your most recent CV to Neil Hogan at Charity People.
Charity People is aforward thinking inclusiveorganisationthat actively and deliberately promotes equitydiversityand inclusion. We knoworganisationsthrive when inclusion is at the forefront. Weevidenceour commitment by matching charity needs with the skills and experience of candidates irrespective of disability (including hidden disabilities) gender gender identity or gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
