Planner, Conferences One-on-One Meetings

The Conference Planner/One-on-One Meetings serves as the primary owner of Gartners Analyst One-on-One meeting program delivering a seamless and high-quality experience for conference attendees. This role is responsible for end-to-end coordination of Analyst engagements including scheduling calendar management stakeholder alignment and customer care ensuring a best-in-class attendee experience.

This position primarily supports the EMEA conference portfolio with flexibility to assist across other regions as needed.

Key Responsibilities

• Own and manage the end-to-end Analyst One-on-One booking process across assigned conferences
• Deliver an exceptional attendee experience for all clients engaging in Analyst meetings
• Configure and manage the online scheduling platform ensuring agendas are accurate and aligned with program and content teams
• Conduct ongoing capacity planning to optimize Analyst availability and utilization
• Partner with Conference Operations to plan and manage space requirements for One-on-One sessions
• Manage shared mailboxes ensuring timely and professional responses to all internal and external inquiries
• Collaborate with Gartner Research to ensure all bookings are aligned with client needs and Analyst expertise
• Travel to onsite conferences to manage the scheduling desk attendee check-in and live meeting coordination
• Act as the primary point of contact for Analyst care both pre-conference and onsite
• Build strong relationships with internal stakeholders and external clients providing guidance and training on scheduling tools and processes
• Communicate effectively across stakeholders to ensure alignment and smooth program execution
• Support the production of Analyst bio materials in partnership with Marketing and Communications
• Conduct post-conference reporting and analysis to drive continuous improvement
• Ensure adherence to financial and expense management guidelines
  

Expected Outcomes

• Delivery of a seamless high-quality client experience
• Strong attendee satisfaction and retention
• Efficient and scalable global processes across conferences
• Effective collaboration with internal teams and external partners
• Achievement of operational and financial targets
• Timely response and resolution of all stakeholder queries

Key Relationships
Internal Stakeholders:
Conference Production (Logistics Content CES BTI Program Management) Sales Service and other business units

External Stakeholders:
Conference attendees and regional conference partners

Professional Experience:

Between 1-3 years working in a corporate or professional services environment
Strong organizational stakeholder management and customer service skills preferred

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 20000 associates globally who support over 13000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner youll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. Youll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

Its an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field thats reshaping the way we operate. If youre passionate about AI and want to be part of a team thats guiding the leaders who shape the world Gartner is the place for you.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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