Philpotts Catering Assistant

Catering Assistant in our Philpotts Colmore Row Birmingham

Various shifts Monday Friday between 6am 16:30pm

12.75 per hour dependent on age

Established in 1985 in Chester Philpotts have built a reputation of providing exceptional quality of food with an unrivalled variety of choice for over 30 years. Our highly trained staff lovingly prepare all of the food each day in our kitchens from individual sandwiches & salads to complete meeting and events catering options for morning noon & night whether it be a breakfast meeting lunch meeting or evening reception. With locations throughout the UK we are committed to providing our customers with quality food and a high standard of customer service.

At A.F. Blakemore & Son Ltd were proud of our heritage but even more excited about our future. What started in Wolverhampton in 1917 as a small family-run grocery store has grown into one of the UKs largest privately owned businesses employing over 6000 people and generating a turnover of 1.2 billion. We combine the strength of a global brand while maintaining the values of a family business. Were constantly evolving always looking for new and better ways to serve our customers and support our colleagues making this an exciting place to build your career.

Role Overview:

• To assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store and staff and provision of friendly efficient service to customers colleagues and visitors

Key Tasks/Responsibilities:

• To deliver customer service in a friendly professional and efficient manner
• The preparing of a variety of food items to the highest standards in order to meet customer demand
• Ensuring that all areas of the shop and food products are displayed in a clean tidy and attractive manner
• Seeking to maximise the sales and profitability within the store
• Working as a team with the Store Manager and other Team Members
• Reports all customer complaints to manager on duty
• To comply with relevant legislation and health and food safety responsibilities as defined in the induction period and training

Skills & Experience

Essential

• Basic education (numeracy and literacy)

Desirable

• NVQ level 2-3 in retail skills customer care (or similar)
• Previous cash handling experience
• Experience in a customer facing role

Whats in it for you

Excellent benefits package including:

• Free meal
• Holiday Maternity and Paternity leave and pay in excess of statutory entitlements

• Develop your skills and capability in a highly supportive and multi-diverse culture
• Outstanding Training & Development
• Gain hands-on experience in a high volume fast paced convenience store
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
• Proactive promotion of internal candidates
• Early access to your pay through EarlyPay
• 24/7 access to your payslips and Rotas via HR/Payroll portal
• Wellbeing support access to emotional support counselling legal and financial advice
• Company Pension Scheme
• NEST pension scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Extra Holidays - Purchase Scheme
• Cycle to work - Bicycle purchase scheme
• Long Service Awards

• Uniform provided

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Required Experience:

Junior IC