Personal Assistant

Personal Assistant

Glasgow HQ 320 St Vincent Street Glasgow G2 5AD

Office-based role

Salaryfrom 34040 - 42550 per annum

Closing date: 15th September 2026

Help us create a better future quicker

The Personal Assistant (PA) to the Customer Service & Connections Director plays a critical role in ensuring the smooth efficient and effective operation of the Directorate. The postholder provides highlevel administrative organisational and coordination support enabling the Director to focus on strategic leadership customer performance regulatory priorities and crossfunctional decisionmaking. Acting as a key point of contact the PA manages complex and fastmoving commitments ensures the Director is fully prepared for all engagements and maintains strong communication flows across SP Energy Networks and with external stakeholders.

The PA is responsible for maintaining exceptional standards of confidentiality professionalism and attention to detail while coordinating diaries preparing briefs and materials managing correspondence and supporting senior meetings and governance activities. The role demands excellent judgement proactive problemsolving and the ability to anticipate needs in a dynamic customerfocused environment. By providing seamless operational support and enabling effective prioritisation the PA contributes directly to the overall performance responsiveness and customer service excellence of the Directorate.

Whatyoullbe doing

• Provide comprehensive administrative and PA support to the Customer Service & Connections Director managing correspondence information flow and daytoday priorities effectively.

• Manage complex diary and schedule requirements coordinating meetings travel logistics and ensuring the Director is fully briefed and prepared for all engagements.

• Act as a key point of contact for internal and external stakeholders maintaining professionalism confidentiality and strong communication on behalf of the Director.

• Prepare highquality documentation presentations reports and meeting materials ensuring accuracy clarity and timely delivery.

• Coordinate and support seniorlevel meetings and governance activities including minutetaking action tracking and distribution of relevant materials.

• Proactively monitor and prioritise incoming requests issues and deadlines exercising sound judgement and anticipating needs in a fastpaced customerfocused environment.

• Manage sensitive confidential and critical information with discretion ensuring compliance with organisational standards and best practice.

• Support the wider Customer Service & Connections Directorate through coordination of key activities events communications and crossdepartmental interactions to enable effective and efficient operations.

• Support the Senior Customer Service & Connections senior management team with where needed with booking travel etc as they required

• Help maintain practical standards across our buildings by supporting ways of working cleanliness and safety ensure a professional image across our Directorate at all times.

Whatyoullbring

• Proven experience providing highlevel Personal Assistant or Executive Assistant support within a fastpaced senior leadership environment managing complex and competing priorities effectively.

• Strong organisational and planning skills with the ability to manage demanding diaries coordinate logistics and ensure the Director is consistently wellprepared for meetings and engagements.

• Excellent verbal and written communication skills with the ability to draft correspondence prepare highquality documents and engage confidently with internal and external stakeholders on behalf of the Director.

• High level of professionalism discretion and judgement when handling confidential or sensitive information ensuring compliance with organisational standards.

• Strong proficiency in Microsoft Office and digital collaboration tools with the ability to prepare presentations reports and meeting materials to a high standard.

• Demonstrated ability to anticipate requirements solve problems proactively and adapt quickly in a dynamic customerfocused operational environment.

• Experience coordinating seniorlevel meetings including preparing agendas taking minutes tracking actions and organising supporting materials.

• Ability to build strong working relationships across departments and operate with confidence and independence while representing the Director and wider Directorate.

Whatsin it for you

As well as a competitive salary which is reviewed annually you can also enjoya number ofother benefits. With our pension schemewelldouble match your contribution up to a company contribution of 10%.

At ScottishPower we believeitsthelittle thingswe do in life that makea big difference. From helping you look after your familys wellbeing save for your future andtake personal steps for climate action our benefits are designed to help you do just that- sothat you have everything you need to take care of your world today and our benefits include:

• 36 days annual leave

• HolidayPurchase perfect your work/life balance with extra annual leave

• Share Schemes

• PayrollGiving andCharityMatchedFunding

• Technology Vouchers save more and spread the cost of your technology purchases

• Electric Vehicle Schemes to help you transition to green/clean driving

• Cycle to Work scheme andPublicTransportSeasonTicketLoans

• Healthcare benefit optionsincluding:DentalInsurancePrivateMedicalInsuranceHealthCashPlanand annualHealthAssessments

• Life Assurance (4x salary)

• Access toSavesmartfinancial wellbeing support

• Plusshopping leisure restaurant and gym discounts and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group one of the worlds largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland North Wales and in theNorth Westof England. Weoperateover 4000km of cables and lines that make-up the transmission network connecting infrastructure like wind farms into the electricity role that puts us right at the heart of Scotlands ambition to be Net Zero by 2044. Andweretaking it very >5.5billion into our transmission network directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent ScottishPower can offer people real career opportunities that meet personal and professional goals in a global organisation.

Inclusion diversity and a social purpose are at the heart of everything we do. Together with our values they bring us together into a stronger more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours so whatever your backgroundyoullfit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities long term conditions mental health conditions or who are neurodivergent or require pregnancy-related support. If you need support please reach out to.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

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