Personal Assistant

Personal Assistant

Location: Hybrid with travel to Head office required (Bournemouth) -There will also a requirement to occasionally travel to other office locations - Coventry and Hatfield
Department: Management Services Operations
Salary Competitive Bonus Benefits

About the role

Were looking for a highly organised and proactive Personal Assistant to provide dedicated support to our Care and Lifestyle Director and wider Operations leadership team.

This is a varied role where no two days are quite the same. Youll play an important part in keeping the Operations function organised and running smoothly managing a busy diary coordinating meetings and events supporting senior stakeholders and ensuring actions and priorities stay on track.

Youll need to be someone who is comfortable working with senior leaders able to manage competing priorities and confident using your own initiative to get things done.

What youll be doing

• Managing Directors busy diary including meetings appointments travel and expenses
• Managing and prioritising incoming emails ensuring important actions are brought to the Directors attention
• Coordinating meetings working groups and leadership sessions including preparing agendas distributing papers and taking minutes
• Maintaining action logs and follow-ups ensuring key actions are progressed and completed
• Supporting the tracking of Operations performance including management dashboards and action plans
• Coordinating monthly 1:1 activity across the Operations teams and ensuring records are maintained
• Processing purchase orders and invoices working with suppliers and Finance colleagues
• Organising accommodation travel and arrangements for Directors and Operations teams
• Supporting the organisation of divisional meetings events and other activities
• Taking ownership of ad hoc projects and business activities on behalf of our Directors

What were looking for

Were looking for an experienced administrator PA Executive Assistant Team Coordinator or similar who enjoys being the person who keeps things organised and moving.

Youll ideally have:

• Previous experience in a PA Executive Assistant Team Coordinator or senior administrative role
• Flexibility to travel to office locations Bournemouth Coventry & Hatfield
• Excellent organisation and time management skills
• Strong attention to detail and accuracy
• Excellent communication and relationship-building skills
• The ability to manage confidential and sensitive information with discretion
• Confidence working with senior stakeholders
• Strong Microsoft Office and general IT skills
• The ability to manage competing priorities and work calmly under pressure
• A proactive approach with the confidence to use your own initiative and solve problems
• The ability to build positive relationships with colleagues and external contacts

Experience of working in a fast-paced business environment and coordinating multiple stakeholders would be advantageous.

Maintains strict confidentiality in relation to sensitive business resident colleague and regulatory information ensuring compliance with all company policies data protection requirements and information governance standards.

About you

Youll be professional approachable and highly organised with a natural ability to anticipate what needs to happen next.

Youll be comfortable challenging or chasing actions when needed while maintaining positive relationships across the business. Most importantly youll be someone who takes ownership pays attention to the detail and enjoys making life easier for the people you support.

If youre an experienced PA or administrator looking for a varied role with genuine exposure to senior leadership and the opportunity to make a difference across a busy Operations function wed love to hear from you.

INDSUP

As the UKs leading developer and manager of retirement communities we provide high quality homes to exacting specifications. As of January 2025 McCarthy Stone operates over 545 developments across the UK for more than 24200 people.

We believe in championing the role wellbeing and happiness of older people in society. We help our customers have a better later life so they feel more connected recognised and valued than late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!