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People Shared Service Assistant
Job Location:
Yearly Salary:
Posted:
13 October 2026 (8 days ago)
Posted:
Application Deadline:
10 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Were looking for an organised proactive and customer-focused People Shared Services Assistant to join our busy People Team.
Youll play an important role in delivering accurate and efficient People administration across recruitment and onboarding employee records payroll contracts employee lifecycle processes and learning and development.
Youll work closely with employees managers and colleagues across the organisation providing a professional and responsive service while helping us continuously improve the way we deliver People Services.
What were looking for
Were looking for someone who:
- Has experience in an administrative or customer-focused role.
- Has excellent attention to detail and strong organisational skills.
- Is confident using digital systems and Microsoft Office particularly Excel.
- Can manage competing priorities and work to deadlines.
- Communicates professionally and builds positive relationships.
- Uses initiative solves problems and knows when to escalate.
- Is passionate about delivering a great employee and candidate experience.
Previous HR/People experience is desirable but not essential! Were looking for someone with the right skills attitude and potential to succeed in People Shared Services.
Main Responsibilities and Duties:
The following is an indication of the type and level of the main priorities expected of this role as directed by your line manager and is not intended to be a comprehensive list of duties or tasks:
1. Coordinate recruitment and onboarding processes ensuring pre-employment and safeguarding checks including references DBS and right to work checks are completed accurately and within agreed timescales.
2. Liaise with candidates recruiting managers and People Team colleagues to resolve queries and provide a professional and timely recruitment experience.
3. Prepare and issue offers contracts and other recruitment documentation ensuring information is accurate and appropriately authorised.
4. Maintain accurate employee records across People and payroll systems and process employee and payroll changes within required timescales.
5. Prepare contracts contract variations confirmation letters and other employee documentation ensuring accuracy confidentiality and compliance with College procedures.
6. Produce routine reports and extract information from People systems to support payroll management information and data quality.
7. Coordinate key employee lifecycle processes including starters probation contractual changes transfers and leavers ensuring records and required actions are completed accurately.
8. Administer staff departures including relevant documentation exit interviews termination information and annual leave calculations.
9. Respond to routine People queries from employees and managers providing accurate information and escalating more complex matters appropriately.
10. Provide administrative support for College learning and development activity including management development apprenticeships CPD and other training programmes.
11. Coordinate training arrangements with internal and external facilitators including bookings joining instructions attendance materials evaluations and certificates.
12. Maintain accurate training records and support expenditure monitoring and invoice processing.
13. Maintain accurate People Team information across relevant systems and support regular data quality checks and reporting.
14. Support the maintenance of People Team information on the College and MKC Training intranet and other relevant communication channels.
15. Identify and support improvements to People processes systems and the employee experience and provide guidance to employees and managers on People processes where appropriate.
16. Support People Team projects initiatives events and communications undertaking allocated activities and contributing to their successful delivery.
17. Work collaboratively across the People Team and wider organisation providing a professional responsive and customer-focused service.
18. Undertake any other reasonable duties consistent with the level and responsibilities of the post as directed by the line manager.
1. Coordinate recruitment and onboarding processes ensuring pre-employment and safeguarding checks including references DBS and right to work checks are completed accurately and within agreed timescales.
2. Liaise with candidates recruiting managers and People Team colleagues to resolve queries and provide a professional and timely recruitment experience.
3. Prepare and issue offers contracts and other recruitment documentation ensuring information is accurate and appropriately authorised.
4. Maintain accurate employee records across People and payroll systems and process employee and payroll changes within required timescales.
5. Prepare contracts contract variations confirmation letters and other employee documentation ensuring accuracy confidentiality and compliance with College procedures.
6. Produce routine reports and extract information from People systems to support payroll management information and data quality.
7. Coordinate key employee lifecycle processes including starters probation contractual changes transfers and leavers ensuring records and required actions are completed accurately.
8. Administer staff departures including relevant documentation exit interviews termination information and annual leave calculations.
9. Respond to routine People queries from employees and managers providing accurate information and escalating more complex matters appropriately.
10. Provide administrative support for College learning and development activity including management development apprenticeships CPD and other training programmes.
11. Coordinate training arrangements with internal and external facilitators including bookings joining instructions attendance materials evaluations and certificates.
12. Maintain accurate training records and support expenditure monitoring and invoice processing.
13. Maintain accurate People Team information across relevant systems and support regular data quality checks and reporting.
14. Support the maintenance of People Team information on the College and MKC Training intranet and other relevant communication channels.
15. Identify and support improvements to People processes systems and the employee experience and provide guidance to employees and managers on People processes where appropriate.
16. Support People Team projects initiatives events and communications undertaking allocated activities and contributing to their successful delivery.
17. Work collaboratively across the People Team and wider organisation providing a professional responsive and customer-focused service.
18. Undertake any other reasonable duties consistent with the level and responsibilities of the post as directed by the line manager.
Application Requirements
To ensure compliance with safeguarding guidelines all applicants must complete the application form in full. This includes providing:
- A full employment history from the time you left full-time education with details of any gaps in employment explained.
- Information on all relevant education and qualifications.
Please note incomplete applications will not be considered. Your co-operation helps us maintain the highest standards of safety and care for children and young people.
Benefits
Required Experience:
Junior IC
About Company
MidKent College in Kent offers further and higher education courses from its two main campuses in Medway and Maidstone.
