People & Culture Coordinator

Job Title: People & Culture Coordinator

Location: Head Office Darlington
Reporting To: Director of People Growth & Culture
Salary: 27000 per annum

About Us

Baltic Apprenticeships is an Ofsted Outstanding provider of apprenticeships in IT Tech and Digital sectors. Recognised as one of The Sunday Times Best Places to Work were passionate about creating an environment where people can do their best work develop their careers and feel part of something meaningful.

As part of our People Team youll play a key role in delivering an exceptional employee experience driving operational excellence and helping managers create high performing engaged teams.

Launch Your Career in HR

Have you recently graduated and want to build a career where you can genuinely make a difference to peoples working lives

At Baltic Apprenticeships were looking for an ambitious Graduate People & Culture Coordinator to join our lovely People Team. This is more than an entry level HR role. Its a structured development programme designed to give you hands on experience across the full employee lifecycle while preparing you for a future career as a People Advisor.

Youll begin by developing strong foundations in HR administration and people operations before gradually taking on more responsibility as your confidence and knowledge grow. Well also fully support you to complete your CIPD Level 3 qualification giving you the knowledge and practical experience to build a successful career in HR.

If youre curious organised and passionate about people wed love to hear from you.

What Youll Be Doing

During your first year your focus will be on developing excellent HR administration skills while learning how a high performing People Team supports the business.

HR Administration & People Operations

Youll become an expert in the day to day administration that keeps our People Team running smoothly.

Your responsibilities will include:

• Maintaining employee records using BambooHR.
• Producing contracts letters and HR documentation.
• Supporting employee lifecycle administration including starters changes and leavers.
• Maintaining accurate employee files and ensuring documentation is up to date.
• Responding to day to day HR queries from employees and managers.
• Supporting payroll administration by ensuring employee changes are communicated accurately.
• Scheduling meetings and coordinating People Team activities.

HR Audits & Compliance

A key part of your role will be helping managers maintain excellent people standards through regular audits.

This will include reviewing:

• Completion of 1:1 meetings.
• Return to Work meetings.
• Onboarding reviews.
• Growth Plans.
• Probation reviews.
• Performance documentation.
• Employee records.
• Organisational structures and reporting lines.

Youll identify gaps follow up with managers and help ensure key people processes are completed consistently across the business.

Recruitment & Onboarding

Youll play an important role in attracting great people to Baltic by:

• Advertising vacancies.
• Building relationships with local universities and graduate networks.
• Screening applications.
• Coordinating interviews.
• Keeping candidates updated throughout the recruitment process.
• Supporting hiring managers.
• Delivering an excellent onboarding experience for new starters.

Employee Relations Support

As your confidence develops youll begin supporting the wider People Team with:

• Preparing HR documentation.
• Taking notes during employee relations meetings.
• Monitoring absence cases.
• Supporting performance processes.
• Tracking actions and ensuring follow-up activities are completed.
• Escalating more complex matters where appropriate.

Culture & Employee Experience

Youll also help create a brilliant place to work by supporting:

• Employee wellbeing initiatives.
• Company events.
• Recognition programmes.
• Equality Diversity & Inclusion activities.
• Internal communications.
• Learning and development administration.

Your Development Journey

Weve designed this role to help you build a long term career in HR.

Months 1-6

Your focus will be on learning our systems policies and people processes.

Youll build confidence in:

• HR administration.
• Recruitment.
• HR audits.
• Employee lifecycle processes.
• Working closely with managers.

Youll also begin studying towards your CIPD Level 3 qualification.

Months 6-12

As your confidence grows youll begin taking greater ownership of your own business area while supporting managers more independently.

Youll continue developing your knowledge of:

• Employee relations.
• Performance management.
• Absence management.
• People reporting.
• Manager coaching.

Following successful completion of the role and your professional development youll have the opportunity to progress towards a People Advisor position and continue studying towards your CIPD Level 5 qualification.

What Were Looking For

Were looking for someone with genuine enthusiasm for starting a career in HR.

Youll ideally have:

• A degree in Human Resources Business Psychology Law or another relevant subject.
• Excellent organisation and attention to detail.
• Strong written and verbal communication skills.
• Confidence building relationships with a range of people.
• A proactive attitude and willingness to learn.
• The ability to manage multiple priorities.
• A genuine passion for creating brilliant employee experiences.

Previous HR experience isnt essential. Were looking for someone with the right attitude curiosity and potential well teach you the rest.

What We Offer

• A structured development pathway to a People Advisor role providing clear career progression.
• Hands on experience across HR functions in a fast paced high growth environment.
• A supportive workplace culture with mentoring from the Director of People Growth & Culture.
• Learning and development opportunities including access to CIPD qualifications.
• 25 days of annual leave with a service based scheme increasing the allowance up to 30 days.
• One Life Event Holiday and a Buy & Sell Holiday Scheme offering greater flexibility with annual leave.
• A range of wellbeing initiatives flexible working arrangements and company wide engagement activities designed to support work life balance and employee satisfaction.
• Enhanced maternity and paternity scheme alongside SPILL Mental Health Support to prioritise family and mental health wellbeing.
• The chance to work in a purpose driven company that values innovation and employee growth.

How to Apply

If youre passionate about HR and want to start your career in a company that truly values its people wed love to hear from you. Apply now with your CV and a cover letter outlining why youre the perfect fit for this role.

Baltic Apprenticeships is an equal opportunity employer and welcomes applicants from diverse backgrounds. We are committed to creating an inclusive workplace where everyone can succeed.

Development Plan

• Progression plan to transition to a People Advisor within 12 - 18 months.

Required Experience:

Junior IC