Pension Administrator

The Pension Administrator is responsible for accurately processing pension calculations and processes maintaining pension records and ensuring timely retirement transfer death refund payments to members family or pension company in accordance with policies procedures and regulatory requirements. This role supports day-to-day pension operations resolves employee enquiries and assists with reporting audits and compliance-related activities.

Key tasks and responsibilities:

• Responsible for Pension administration ensuring all correspondence/instructions are responded to in a professional and timely manner and within Service Level Agreements
• Complete pension tasks as allocated including accurate calculations and correspondence and checking where required
• Responsible for maintaining the pension records with accurate data.
• To process new starters leavers retirement deaths transfers etc. and variations and absences on Pension systems in accordance with the SLA
• Support continuous improvement initiatives and projects
• Maintaining the allocating of tasks in the absence of the clerical administrator and responding to emails on a daily basis
• To be the first point of contact and own queries raised by clients responding in a timely manner and in line with our client SLAs
• Record contributions for reconciliation purposes for the client
• Working within a team environment to ensure customer excellence and accurate quality delivery.
• Support pension projects where required
• Input into continual improvement initiatives

Essential Skills and Attributes:

• A minimum of one years pension experience
• Educated to GCSE level or above with English and Maths Grade C or above (or equivalent)
• Excellent IT skills in MS Word Excel
• Apply meticulous attention to detail and accuracy
• Good oral/written communication and numeracy skills
• Ability to plan and prioritise own workload to ensure deadlines are met
• Proactive and enthusiastic approach to tasks and learning

Security vetting and checks:

All successful candidates must meet the governments Baseline Personnel Security Standard (BPSS).

• External candidates: The BPSS includes a basic criminal record check (for unspent convictions). There will also be an Adverse Financial Check (AFC) which will be renewed annually. An Adverse Finance Check looks for CCJs IVAs bankruptcies Scottish decrees or Administration Orders.
• Internal candidates: An annual adverse finance check will be required.

If you do not meet these requirements your offer may be withdrawn.

Liberata is a leading business service provider to public and private sector organisationsthroughout the pride ourselves in revolutionisingour clientsoperations using our expertiseand innovative solutions across a wide range of services including Revenues & Benefits Finance and Accounting HR & Payroll and Customer aim is to work in partnership with our clients to assistthem in becoming more efficient; leveragingour best in classbusiness process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees its clientsand its passion for process and an intense client focus ensures that we deliver an award winningservice and our entire workforce are encouraged to demonstrateour company values.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking enthusiasticand seeking a challenge we are the organisationfor you.