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Payment Product & Global FX

Crown Agents Bank


Job Location:

London - UK

Monthly Salary: Not provided by the employer
Posted: 12 September 2026 (5 days ago)
Application Deadline: 10 December 2026
Vacancies: 1 Vacancy

Job Summary

Role Purpose

The role will provide senior commercial and product leadership for the Banks Payments and FX propositions with responsibility for shaping prioritising and delivering a commercially focused product roadmap that supports client growth revenue generation and global strategic objectives. Working closely across Product Commercial Technology Operations Trading Treasury and Strategy the role will ensure market and client requirements are translated into scalable differentiated and commercially compelling solutions including Empower FX. The role will also act as a key contributor to the Product Transformation Programme and will lead the identification and embedding of AI-enabled opportunities across the financial markets organisation to improve productivity client engagement market insight and execution.

Role Responsibilities 

  • Own the Payments & FX product roadmap  develop prioritise and deliver the roadmap for Payments and Empower FX in partnership with the Group Head of Payments and UK Sales Head ensuring investment is focused on the highest commercial opportunities. 

  • Translate commercial needs into products  represent global Sales and client requirements prioritising needs by region sector and commercial potential and translating them into differentiated scalable propositions. 

  • Drive Product Transformation  act as a key Front Office representative and contributor to the wider Product and Business Transformation Programme led by the COO ensuring transformation remains commercially focused and delivers measurable outcomes. 

  • Lead AI adoption across the Front Office  own and facilitate the identification prioritisation and embedding of AI use cases across Sales Trading and Treasury and the wider commercial organisation to improve productivity client engagement and revenue generation. 

  • Set world-class product standards  establish best-in-class product development governance prioritisation and commercialisation disciplines driving a culture of pace accountability and continuous improvement. 

  • Drive innovation and market insight  monitor global Payments FX fintech and financial-services trends by region and sector translating emerging developments into product opportunities and competitive advantage. 

  • Support the stablecoin commercialisation  in collaboration with sector heads and SVP of client and partnership success ensure the successful deployment and commercialisation of stablecoin-enabled Payments and FX solutions working across Product Technology Risk Compliance and Sales. 

  • Partner with Sales on commercialisation and co-own KPIs  ensure new products and propositions are commercially ready well positioned and effectively taken to market supporting client acquisition adoption and wallet growth. 

  • Provide senior leadership and execution  bring strong financial and strategic acumen make clear prioritisation decisions manage competing demands and deliver critical initiatives to tight deadlines across a complex stakeholder environment


Qualifications :

Qualification 

  • Degree-level education or equivalent professional experience ideally in finance economics business technology product management or a related discipline. 

  • Relevant professional qualifications or certifications would be advantageous such as product management payments treasury financial markets project/change management or digital transformation. 

  • Evidence of continued professional development in areas such as payments innovation FX fintech AI data digital transformation or regulated financial services would be desirable. 

Experience

  • Significant senior-level experience in financial services fintech payments FX transaction banking or a related commercial/product environment. 

  • Proven track record of leading payments FX or financial markets product strategy roadmap development and commercialisation. 

  • Strong understanding of cross-border payments FX products client propositions market infrastructure regulatory expectations and operational delivery. 

  • Experience working across front office product technology operations risk compliance treasury and trading teams to deliver commercial outcomes. 

  • Demonstrable experience turning client market and sales requirements into scalable commercially viable products or propositions. 

  • Experience leading or contributing to major product transformation digital transformation or business change programmes. 

  • Strong commercial acumen with evidence of supporting revenue growth client acquisition product adoption and improved client outcomes. 

  • Experience using data technology and/or AI-enabled solutions to improve sales effectiveness client engagement productivity or decision-making would be advantageous. 

  • Experience operating in a regulated banking or financial services environment with sound judgement around governance conduct risk and control expectations. 

  • Prior people leadership experience including leading senior stakeholders cross-functional teams or direct reports. 


Additional Information :

  • Hybrid working
  • Contributory personal pension plan: - Minimum: Employee 2% and Employer 7%. Employer matches contributions in 1% increments to a maximum of: Employee 5% and Employer 10%
  • Life Assurance 4 times annual salary
  • Group Income Protection
  • Private Medical Insurance this may include cover for partner and or children at company cost. Cover includes Optical Dental and Audiology
  • Discretionary Bonus
  • Competitive Annual Leave
  • 2 Volunteering Days
  • Benefit Hub

Remote Work :

No


Employment Type :

Full-time


About Company

Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more money gets to t ... View more

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