Patient Care Coordinator Part Time

CPTE has been a trusted provider of outpatient physical therapy throughout Southern New Hampshire for more than 35 years. As a PT-owned practice we believe in investing in our people by creating an environment where clinicians are supported challenged and encouraged to grow throughout their careers.

Are you ready to make a meaningful impact on your patients lives while growing your career in a supportive team-oriented environment CPTE a proud member of Fusion Physical Therapy Partners is seeking a highly motivated and detail-oriented individual to join our Manchester NH clinic as a Part Time Patient Care Coordinator!

*Hours needed: Monday Wednesday Thursday 2pm-7pm Tuesday and Friday 12pm-530pm*

About Us

At CPTE we do more than just care for our patientswe care for our team. As a PT-owned practice weve spent 35 years building a reputation for exceptional patient outcomes and fostering a culture where employees thrive.

Your Role

As a Patient Care Coordinator at CPTE you will be the first point of contact for our patients and will play a vital role in providing a positive and welcoming experience.

What youll do:

• Greet and welcome patients and visitors in a friendly and professional manner.
• Answer incoming phone calls and route them to the appropriate staff members efficiently.
• Schedule appointments verify insurance information and assist with patient registration.
• Maintain patient records and ensure accuracy of information in our computer systems.
• Coordinate with therapists and clinicians to manage patient appointments effectively.
• Handle payment processing and insurance-related inquiries with accuracy and confidentiality.
• Maintain knowledge of clinic services and programs to answer patient inquiries effectively.
• Demonstrate excellent time management skills to handle multiple tasks simultaneously.

About You

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred but not required.
• Excellent organizational skills with the ability to multi-task prioritize tasks and ensure a smooth front desk operation.
• Strong communication skills both written and verbal to interact professionally with patients and internal staff.
• Strong computer skills.
• Excellent phone etiquette and strong interpersonal skills.
• Valid drivers license.
• Ability to work flexible afternoon and evening shifts.
• Attention to detail and ability to handle sensitive patient information confidentially.

CPTE invests in a culture of inclusion and positivity and encourages all to apply to our open roles. You will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

CPTE is a proud member of Fusion Physical Therapy Partners.